Showroom Sales Specialist — Uncapped Commission

Ferguson; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Uncapped commission

Health benefits

Paid time off

401(k)

Job summary

Ferguson in Pittsburgh is seeking a Showroom Customer Service Representative to assist customers on the showroom floor, expand knowledge of product offerings, and support Outside Sales Associates.

The role requires 0-3 years of customer service, knowledge of plumbing fixtures, lighting, and appliances is preferred; uncapped commission with total compensation of $40,000–$60,000+ annually. Schedule: Mon–Fri 9am–5pm, with one Saturday per month.

Qualifications

• 0-3 years of prior customer service experience preferred.
• Knowledge of plumbing fixtures, lighting, and appliances preferred.
• Results oriented, able to meet goals, build relationships, and enjoy a team environment.
• Excellent communication for phone/in-person sales, time management and organizational skills.
• Ambition to succeed and self-motivated.
• General digital literacy.
• Ability to multi-task.
• Passion for customer service.

Responsibilities

• Assist customers on the showroom floor
• Strive to increase knowledge of entire product offering
• Support efforts of Outside Sales Associates
• Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met.
• Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
• Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.

Skills

Customer service

Communication

Time management

Job description

Ferguson in Pittsburgh is seeking a Showroom Customer Service Representative to assist customers on the showroom floor, expand knowledge of product offerings, and support Outside Sales Associates.

The role requires 0-3 years of customer service, knowledge of plumbing fixtures, lighting, and appliances is preferred; uncapped commission with total compensation of $40,000–$60,000+ annually. Schedule: Mon–Fri 9am–5pm, with one Saturday per month.