Showroom Sales Manager - Plumbing & Lighting

Park Supply Company; Lexington (KY); Sur place; USD 75 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive salary & incentives

Comprehensive health benefits

401(k) employer contributions

Paid time off & holidays

Professional development opportunities

Résumé du poste

Park Supply Company in Lexington, KY is seeking a Plumbing and Lighting Showroom Sales Manager to oversee operations, sales and strategic direction of our luxury showroom. You will lead a team, enhance client experiences, and drive revenue growth while representing the brand to home builders, designers and retailers.

The role requires strong leadership, a track record in luxury retail, and the ability to collaborate with marketing, operations, and finance to align showroom activity with company

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field; MBA preferred.
• Proven track record of success in luxury retail, showroom management, or related industry, with a minimum of 3 years of experience.
• Strong leadership and team-building skills, with the ability to inspire and motivate others to achieve common goals.
• Excellent sales acumen and customer service skills, with a deep understanding of luxury products and clientele.
• Strategic thinker with the ability to develop and execute innovative business plans and initiatives.
• Exceptional communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM software. ERP background a plus.
• Passion for luxury products and a keen eye for design and aesthetics.

Responsabilités

• Develop and implement strategic sales plans to achieve company targets and expand market share in the plumbing and lighting industry in Central Kentucky area.
• Lead and manage a team of showroom associates, providing guidance, support, and coaching to drive performance and exceed sales goals and operational goals.
• Establish and maintain strong relationships with key clients, builders, contractors, architects, and designers to drive business growth and customer satisfaction.
• Collaborate with marketing teams to develop effective sales collateral, promotions, and campaigns to support sales efforts and increase brand visibility.
• Monitor market trends, competitor activity, and customer feedback to identify opportunities for product and service enhancements.
• Manage inventory levels and ensure showroom displays are visually appealing and up to date with the latest products and trends.
• Conduct regular performance evaluations, set goals, and provide ongoing training and development opportunities for showroom team members.
• Coordinate with internal departments such as operations, logistics, and finance to ensure seamless execution of sales initiatives and exceptional customer service.
• Prepare and present sales reports, forecasts, and budgets to divisional management, highlighting achievements, challenges, and recommendations for improvement.
• All other duties as assigned.

Connaissances

Luxury retail/showroom management

Leadership

Sales acumen

Customer service

Strategic thinking

Communication & negotiation

CRM software

Microsoft Office

Formation

Bachelor’s degree in Business Administration or Marketing

MBA preferred

Outils

CRM software

Microsoft Office

ERP experience

Description du poste

Job Details

Job Location: 6 Lexington Electrical - Lexington, KY 40505

Salary Range: $75,000.00 - $100,000.00 Salary

Job Summary

The Plumbing and Lighting Showroom Sales Manager will be responsible for overseeing the operations, sales, and strategic direction of our lighting and plumbing, luxury products showroom in Lexington, KY. Your primary objective will be to enhance showroom experience for clients while driving revenue growth and brand recognition. You will lead a team of showroom staff, ensuring exceptional customer service, effective product presentation, and successful sales outcomes. Additionally, you will collaborate closely with marketing, operations, and divisional management teams to align showroom activities with overall company objectives. Customers include home builder groups, custom home builders, remodelers, designers, and retail.

Responsibilities

• Develop and implement strategic sales plans to achieve company targets and expand market share in the plumbing and lighting industry in Central Kentucky area.
• Lead and manage a team of showroom associates, providing guidance, support, and coaching to drive performance and exceed sales goals and operational goals.
• Establish and maintain strong relationships with key clients, builders, contractors, architects, and designers to drive business growth and customer satisfaction.
• Collaborate with marketing teams to develop effective sales collateral, promotions, and campaigns to support sales efforts and increase brand visibility.
• Monitor market trends, competitor activity, and customer feedback to identify opportunities for product and service enhancements.
• Manage inventory levels and ensure showroom displays are visually appealing and up to date with the latest products and trends.
• Conduct regular performance evaluations, set goals, and provide ongoing training and development opportunities for showroom team members.
• Coordinate with internal departments such as operations, logistics, and finance to ensure seamless execution of sales initiatives and exceptional customer service.
• Prepare and present sales reports, forecasts, and budgets to divisional management, highlighting achievements, challenges, and recommendations for improvement.
• All other duties as assigned.

Key Responsibilities

• Strategic Leadership:
  • Develop and execute strategic plans to maximize showroom performance, revenue, and profitability.
  • Set clear goals and objectives for showroom operations in alignment with the company's vision and values.
  • Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities for growth and innovation.
• Team Management:
  • Recruit, train, mentor, and evaluate showroom staff to ensure a high-performing team.
  • Provide leadership and guidance to motivate and inspire showroom personnel to achieve sales targets and deliver exceptional customer service.
  • Foster a positive and collaborative work environment that encourages teamwork, creativity, and continuous improvement.
• Sales and Customer Service:
  • Drive sales growth by implementing effective sales strategies, promotional campaigns, and customer engagement initiatives.
  • Monitor sales performance metrics and KPIs, analyze trends, and implement corrective actions as needed.
  • Ensure that all customer inquiries, requests, and concerns are addressed promptly and satisfactorily.
• Showroom Operations:
  • Oversee the day-to-day operations of luxury products showrooms, including inventory management, product displays, and showroom maintenance.
  • Optimize showroom layouts and product presentations to create visually appealing and immersive experiences for clients.
  • Ensure compliance with company policies, procedures, and quality standards.
• Relationship Management:
  • Cultivate and maintain strong relationships with lighting and plumbing luxury product suppliers.
  • Collaborate with internal departments, such as marketing, operations, and finance, to coordinate showroom activities and initiatives.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field; MBA preferred.
• Proven track record of success in luxury retail, showroom management, or related industry, with a minimum of 3 years of experience.
• Strong leadership and team-building skills, with the ability to inspire and motivate others to achieve common goals.
• Excellent sales acumen and customer service skills, with a deep understanding of luxury products and clientele.
• Strategic thinker with the ability to develop and execute innovative business plans and initiatives.
• Exceptional communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM software. ERP background a plus.
• Passion for luxury products and a keen eye for design and aesthetics.

Benefits

• Competitive salary and performance-based incentives
• Comprehensive health benefits package
• 401(k) retirement plan with employer contribution
• Paid time off and holidays
• Professional development opportunities

This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities or requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Wiseway Supply reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.