Showroom Operations & Client Experience Lead

Mayors Jewelers; Florida; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive earnings

Medical, dental, life & disability

Comprehensive, ongoing training

Career growth potential

Staff purchase discounts

Job summary

Mayors Jewelers is seeking an Administrative Associate to support showroom administration and client services in a fast-paced luxury retail environment.

The role requires commitment to delivering an exceptional client experience, strong organizational skills, and willingness to work flexible hours including evenings and weekends. You will collaborate across showroom teams to ensure procedures are followed and clients are wowed by every interaction.

Qualifications

• Ability to manage and deliver operating costs, identifying suitable efficiency improvements.
• Excellent project, planning, change and time management capabilities.
• Exceptional communication and interpersonal skills.
• IT literate.
• Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KPIs are delivered.
• Results focused, understanding what is important to the business and to the client.
• Excellent interpersonal and communication skills with the ability to work collaboratively and cross functionally with all levels of management.
• Previous experience in office or retail Administration and Operations

Responsibilities

• Provide showroom administrative support aligned with company procedures.
• Deliver consistent client service and create a memorable showroom experience.
• Coordinate and adapt to showroom hours, including evenings and weekends.

Skills

Cost management

Project mgmt

Communication

IT literacy

Numerical analysis

Results driven

Cross-functional

Admin experience

Job description

Mayors Jewelers is seeking an Administrative Associate to support showroom administration and client services in a fast-paced luxury retail environment.

The role requires commitment to delivering an exceptional client experience, strong organizational skills, and willingness to work flexible hours including evenings and weekends. You will collaborate across showroom teams to ensure procedures are followed and clients are wowed by every interaction.