Showroom Manager

Broome + Greene; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Broome + Greene in Chicago is seeking an experienced Showroom Manager to run our Chicago Merchandise Mart showroom. The role oversees day-to-day operations and executes our marketing plan as a standalone business in a top-performing location.

You will lead customer experiences, meet sales goals through business development, and analyze showroom metrics while collaborating with sales, operations and marketing to grow regional design and architectural accounts.

Qualifications

• 3–5 years of furniture sales experience with proven business development skills.
• Proven analytical and interpersonal skills.
• Engaging personality, strong work ethic, and professional demeanor.
• Excellent verbal communication and phone etiquette.
• Exceptional eye for detail and ability to drive results.
• Experience with industry associations.
• Proficient in MS Word, Excel, PowerPoint and Outlook.
• Ability to quickly learn product information and take ownership of tasks.

Responsibilities

• Open, maintain and manage showroom facilities and appearance, including merchandising.
• Be a brand advocate with thorough knowledge of the company and products.
• Provide an exceptional customer experience in all showroom interactions.
• Meet and exceed sales goals through outbound business development.
• Develop ideas and execute strategies to drive showroom traffic and regional design/accounts.
• Report and analyze showroom metrics.
• Assist the sales, operations and marketing teams as needed.
• Multitask and meet objectives and deadlines.

Skills

Sales leadership

Customer service

Communication

Analytical thinking

Detail orientation

Industry knowledge

Tools

Microsoft Office

Job description

Broome + Greene is a retailer of quality modern furniture, lighting & decor for town & country homes.

We are looking for an experienced Showroom Manager to run our Chicago Merchandise Mart showroom.

The Showroom Manager has full responsibility for the day to day operation of the Chicago showroom as a standalone business. Broome + Greene Chicago has a defined marketing plan, robust sales goals and is expected to be one of the top performing locations in our developing network of stores.

Responsibilities include:

• Open, maintain and manage showroom facilities and appearance to include maintenance and merchandising
• Be a brand advocate and acquire a high degree of knowledge about the company and the products
• Offer an exceptional customer experience to every customer throughout all interactions with the showroom
• Meet and exceed sales goals through outbound business development efforts
• Develop ideas and execute strategies to drive traffic to the showroom with the intent of growing our regional design & architectural practice accounts
• Report and analyze critical showroom metrics
• Assist the sales, operations and marketing team members as needed
• Multitask and meet established objectives and deadlines

Requirements:

• 3-5 years of furniture sales experience with proven business development skills
• Proven analytical and interpersonal skills
• Engaging and welcoming personality, strong work ethic, and professional demeanor
• Excellent verbal communication and phone etiquette
• Exceptional eye to detail, and the ability to drive results
• Experience with industry associations
• Proficient in MS Word, Excel, PowerPoint and Outlook, etc.
• Ability to quickly and thoroughly learn product information
• Ability to take ownership and responsibility for all assigned tasks and fulfill them quickly and accurately

If you are seeking a fresh opportunity within a small business that is organically growing and where you can have significant impact, we'd like to hear from you!

It is the policy of Broome + Greene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Broome + Greene will provide reasonable accommodations for qualified individuals with disabilities.