Showroom Inside Sales - Hardware & Building Materials

R.P. Lumber Company Inc.; Monmouth (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Profit sharing / 401(k)

Paid time off and paid holidays

Employee merchandise discount

Job summary

R.P. Lumber Co., Inc. in Monmouth, IL is hiring an Inside Sales Representative for our lumberyard showroom. You will quote and sell in person, by phone, and by email, run the register, and support merchandising and special orders.

This on-site role requires helping contractors and homeowners select materials, maintaining the sales floor, and building relationships with customers while following safety protocols. Weekend work is required based on store needs.

Qualifications

• High school diploma or GED.
• Clear communication skills and the ability to listen to customers and contractors.
• Comfort with computers, math, and organized, accurate work.
• Ability to learn BisTrack (point of sale), Microsoft Word and Excel, and related software.
• Valid driver’s license, an acceptable driving record.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to perform the essential physical functions of the job, with or without reasonable accommodation, including standing and walking most of the day, using hands and arms, talking and listening, bending, stooping, kneeling, crouching, working in the showroom, warehouse, and outdoors in changing weather, frequently lifting or moving 10 to 25 pounds, and occasionally lifting or moving 50 to 100 pounds.

Responsibilities

• Help customers and contractors with product selection, pricing, quotes, orders, deliveries, and installations.
• Follow up on orders and resolve service issues; involve the Retail or General Manager when needed.
• Build relationships with walk-in and contractor customers.
• Support Outside Sales with order questions, product information, and pricing.
• Learn estimating and material takeoffs for construction projects.
• Grow product knowledge across residential, rural, industrial, and commercial building materials.
• Enter orders, pricing, and related data in the point-of-sale system (BisTrack) so invoices, work orders, and tickets are accurate.
• Operate and balance the cash register.
• Research credits, returns, and past-due accounts as assigned.
• Help with special-order products using supplier catalogs (pricing, colors, sizes, availability).
• Work with the credit department on applications and collections when asked.
• Stock, face, straighten, price, and clean assigned merchandising areas.
• Move merchandise for customer pickup or delivery.
• Help prevent shrinkage, shoplifting, and internal theft.
• Follow store safety practices and attend required safety meetings.
• Complete other showroom duties as assigned, which may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold.

Skills

Customer service

Sales

Communication

BisTrack

Microsoft Word

Excel

Cash handling

Driver's license

Education

High school diploma or GED

Tools

BisTrack

POS system

Job description

R.P. Lumber Co., Inc. in Monmouth, IL is hiring an Inside Sales Representative for our lumberyard showroom. You will quote and sell in person, by phone, and by email, run the register, and support merchandising and special orders.

This on-site role requires helping contractors and homeowners select materials, maintaining the sales floor, and building relationships with customers while following safety protocols. Weekend work is required based on store needs.