Inside Sales Pro: Building Materials & Contractor Support

Rp Lumber; Washington (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Employer-paid basic life insurance

Profit sharing / 401(k)

Paid time off and paid holidays

Employee merchandise discount

Job summary

R.P. Lumber in Washington, IL is seeking an Inside Sales Representative for our hardware and building materials showroom. The role involves assisting contractors and homeowners, quoting and selling in person, by phone, and via email, and supporting merchandising and special orders.

You will report to the Retail Manager and help manage orders, deliveries, and installations while maintaining a well-organized showroom and accurate pricing. This is an on-site, full-time position with hourly pay.

Qualifications

• Clear communication with customers and contractors.
• Comfort with computers, math, and organized, accurate work.
• Ability to learn BisTrack (POS) and related software (Microsoft Word/Excel).
• High school diploma or GED is required.
• Knowledge of building materials or showroom operations is helpful.

Responsibilities

• Help customers and contractors with product selection, pricing, quotes, orders, deliveries, and installations.
• Follow up on orders and resolve service issues; involve Retail Manager when needed.
• Build relationships with walk-in and contractor customers; support Outside Sales as needed.
• Enter orders, pricing, and related data in the BisTrack POS to ensure invoices and tickets are accurate.
• Stock, price, and clean assigned merchandising areas; assist with showroom duties and safety practices.

Skills

Clear communication

Computer literacy

BisTrack

Customer service

Education

High school diploma or GED

Tools

BisTrack

Microsoft Word

Microsoft Excel

Job description

R.P. Lumber in Washington, IL is seeking an Inside Sales Representative for our hardware and building materials showroom. The role involves assisting contractors and homeowners, quoting and selling in person, by phone, and via email, and supporting merchandising and special orders.

You will report to the Retail Manager and help manage orders, deliveries, and installations while maintaining a well-organized showroom and accurate pricing. This is an on-site, full-time position with hourly pay.