Showroom Inside Sales Associate

Poolcorp; West Nyack (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

PTO & Holidays

Life Insurance

Parental Leave

Tuition programs

Employee stock purchase plan

Employee discounts

Job summary

POOLCORP in West Nyack, NY is seeking an Inside Sales Associate to assist customers at the counter and over the phone, process orders, and help ensure a smooth sales and pickup experience. You will build strong relationships with customers while supporting showroom and basic warehouse operations in a fast-paced team environment.

This role offers a competitive pay range of $20–$25 per hour, plus performance bonuses and comprehensive benefits.

Qualifications

• Must be 18 years of age or older.
• Excellent customer service attitude and comfortable interacting directly with customers for most of the day.
• Strong computer skills, including the ability to use basic computer systems and MS Office.
• Ability to safely move products weighing up to 100 lbs. using equipment such as a dolly.
• Preferred: High school diploma or GED, 1+ years of related inside sales experience, Familiarity with pool supplies, parts, chemicals, or pool construction/maintenance.

Responsibilities

• Assists walk‑in and phone customers with product questions, orders, and service needs.
• Accurately enters sales orders, generates invoices, and processes payments or credit authorizations according to company policy
• Recommend products and solutions based on customer needs and product availability.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer’s warranty policy and customer needs.
• Provides an estimated date of delivery to the customer based on knowledge of the vendor’s production and delivery schedules.
• Pulls, stages, and distributes customer orders efficiently, including occasional use of an RF scanner.
• Restocks and replenishes showroom merchandise to maintain product availability and presentation.
• Cross‑trains in receiving, shipping, and general warehouse duties to support overall branch operations.

Skills

Customer service

Computer skills

Heavy lifting

Tools

MS Office

Job description

POOLCORP in West Nyack, NY is seeking an Inside Sales Associate to assist customers at the counter and over the phone, process orders, and help ensure a smooth sales and pickup experience. You will build strong relationships with customers while supporting showroom and basic warehouse operations in a fast-paced team environment.

This role offers a competitive pay range of $20–$25 per hour, plus performance bonuses and comprehensive benefits.