Showroom Greeter & Customer Experience Associate

Bentley Scottsdale; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Bentley Scottsdale is seeking a friendly Greeter to welcome customers in the showroom and service areas, gather basic information, and direct inquiries to the right people.

The role emphasizes professional interaction, effective communication, and the ability to multitask in a retail automotive environment. Typical hours align with store operations, including nights, weekends, and holidays as needed.

Qualifications

• Strong organization skills and ability to multi-task.
• Ability to read and comprehend instructions and information.
• Excellent communication skills and works well in a team environment.
• Proficient with Microsoft applications.
• Fast and accurate data entry skills.
• Maintain professional appearance at all times.

Responsibilities

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department.
• Notifies appropriate salesperson that a customer is waiting.
• Obtain and record basic demographic information.
• Hands out brochures and other information to customers.
• Questions answered and referrals to appropriate person.
• Greets customers in the service department during morning rush hour.
• Prints daily reports and weekly schedules for managers.
• Conducts outbound customer calls.
• Other duties as assigned.

Skills

Organizational skills

Multi-tasking

Microsoft Office

Communication skills

Time management

Data entry

Telephone handling

Team player

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Bentley Scottsdale is seeking a friendly Greeter to welcome customers in the showroom and service areas, gather basic information, and direct inquiries to the right people.

The role emphasizes professional interaction, effective communication, and the ability to multitask in a retail automotive environment. Typical hours align with store operations, including nights, weekends, and holidays as needed.