Guest Experience Concierge - Auto Showroom

pagjobs; Phoenix (AZ); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training provided

Job summary

Bentley Scottsdale, a Penske Automotive Group dealership, seeks a friendly Greeter to join our team and deliver outstanding customer service. This role involves greeting guests, assisting by phone or in person, and connecting them with the right dealership team.

You will be the first impression for customers, embodying professionalism, effective communication, and a positive, team-oriented attitude in a fast-paced showroom environment.

Qualifications

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Greet customers in person or by phone and connect them with the appropriate dealership team member to ensure an excellent experience.
• Assist customers and vendors by phone or in person to find the support they’re looking for.
• Route customers promptly to the appropriate team member.
• Capably manage telephone switchboards and enter basic customer demographic information into the sales system.

Skills

Customer service

Friendliness

Communication

Teamwork

Organizational skills

Multitasking

Professionalism

Data entry

Education

High school diploma

Tools

Microsoft Office

Job description

Bentley Scottsdale, a Penske Automotive Group dealership, seeks a friendly Greeter to join our team and deliver outstanding customer service. This role involves greeting guests, assisting by phone or in person, and connecting them with the right dealership team.

You will be the first impression for customers, embodying professionalism, effective communication, and a positive, team-oriented attitude in a fast-paced showroom environment.