Showroom Experience Specialist

Ferguson; Seattle (WA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Life insurance

Mental health coverage

Parental leave

Associate discounts

Community involvement opportunities

Job summary

Ferguson is seeking a Showroom Coordinator in Seattle to greet visitors, manage appointments, and support customer relationships in a fast-paced showroom environment.

You will handle calls, maintain records, and assist with literature packages and bid follow-ups, contributing to a high-standard customer experience. A high school diploma and sales experience are preferred; strong communication is essential.

Qualifications

• High school diploma or GED required.
• Experience in sales and customer service.
• Strong interpersonal and communication skills.
• Ability to prioritize workload and balance multiple demands.

Responsibilities

• Greet guests and develop customer relationships in the showroom.
• Answer and direct incoming phone calls with a positive demeanor.
• Communicate appointment policies effectively.
• Manage customer sign-ins, appointment book and folders.
• Maintain bid follow-up system and prepare literature packages.
• Address thank-you cards to customers for full house selections.

Skills

Sales experience

Customer service

Interpersonal skills

Prioritization

Communication skills

Education

High school diploma/GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ferguson is seeking a Showroom Coordinator in Seattle to greet visitors, manage appointments, and support customer relationships in a fast-paced showroom environment.

You will handle calls, maintain records, and assist with literature packages and bid follow-ups, contributing to a high-standard customer experience. A high school diploma and sales experience are preferred; strong communication is essential.