Showroom Experience Coordinator

Socket.dev; Village of Scarsdale (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Paid vacation

401(k)

Employee discounts

Job summary

Best Plumbing Supply, a Hajoca Corporation affiliate in Scarsdale, NY, is hiring a Showroom Support Coordinator to warmly welcome customers, schedule appointments, and route them to a showroom consultant.

The role requires customer service or showroom sales experience, knowledge of kitchen and bath products, and proficiency with Microsoft Outlook and Word; pay is $22–$28 per hour with full-time benefits.

Qualifications

• Experience in customer service or showroom sales.
• Knowledge of products sold in the showroom preferred.
• Excellent verbal/telephone communication skills.
• Ability to use Microsoft Office software (Outlook, Word) to communicate via email and manage calendars.

Responsibilities

• Provide hospitality and warmly welcome each customer and introduce them to a Showroom sales consultant.
• Provide administrative support and schedule appointments for the Showroom sales.
• Determine customer needs, direct them to the best products to address their needs.
• Provide customers with accurate information regarding product specifications, product suitability, pricing, and availability.
• Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.
• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
• Keep the showroom clean, neat, current, stocked, and safely displayed.
• Maintain product literature files to ensure the most current and accurate information is always available to our customers.
• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Skills

Customer service

Showroom sales

Communication

Microsoft Office

English proficiency

Tools

Outlook

Word

Job description

Best Plumbing Supply, a Hajoca Corporation affiliate in Scarsdale, NY, is hiring a Showroom Support Coordinator to warmly welcome customers, schedule appointments, and route them to a showroom consultant.

The role requires customer service or showroom sales experience, knowledge of kitchen and bath products, and proficiency with Microsoft Outlook and Word; pay is $22–$28 per hour with full-time benefits.