Showroom Customer Service & Payments Specialist

Kanes Furniture LLC; Saint Petersburg (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Free life insurance

401k/Profit sharing

Social responsibility programs

Furniture discounts

Great store team

Competitive compensation

Job summary

Kane's Furniture LLC in Florida seeks responsible Customer Service Representatives for our 60,000+ square foot showrooms. You will handle customer inquiries, payments, and maintain accurate records in a fast-paced retail environment.

We value a friendly, professional demeanor and a proven track record in customer service. This is a full-time position with competitive compensation and a range of benefits, including health coverage and a 401k plan.

Qualifications

• 1+ year experience in a similar role.
• Diplomatic and professional demeanor when handling inquiries and payments.
• Ability to resolve customer issues with minimal supervision.

Responsibilities

• Prompt recognition of internal and external customers.
• Friendly and courteous when approached in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follows up with customers in a timely fashion.
• Handles payments, financing and refunds within company guidelines.
• Maintain accurate records by utilizing all available technology.
• Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
• Update and maintain all customer service reports and records.
• Perform other duties as assigned

Skills

Customer service

Communication

Cash handling

Job description

Kane's Furniture LLC in Florida seeks responsible Customer Service Representatives for our 60,000+ square foot showrooms. You will handle customer inquiries, payments, and maintain accurate records in a fast-paced retail environment.

We value a friendly, professional demeanor and a proven track record in customer service. This is a full-time position with competitive compensation and a range of benefits, including health coverage and a 401k plan.