Showroom Customer Experience Specialist

Kane's Furniture; Florida; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401k

Vacation/PTO

Life insurance

Furniture discounts

Social responsibility

Career growth

Team environment

Competitive compensation

Job summary

Kane's Furniture in Florida is hiring Customer Service Representatives to be the heart of our stores, handling inquiries and payments with professionalism. You will recognize customers, resolve issues, process transactions, and keep accurate records using our showroom technology.

We offer health benefits, 401k, vacation, free life insurance, furniture discounts, and opportunities for career growth in a team‑oriented environment.

Qualifications

• 1+ year experience in a similar customer service role.
• Strong customer service acumen with a confident, professional demeanor.
• Ability to handle payments, refunds and basic clerical tasks.

Responsibilities

• Prompt recognition of internal and external customers.
• Be friendly and courteous in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follow up with customers in a timely fashion.
• Handle payments, financing and refunds within company guidelines.
• Maintain accurate records using showroom technology.
• Execute clerical service functions: scheduling, routing, finalizing and parts ordering.
• Update and maintain customer service reports and records.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Professional demeanor

Payment handling

Tools

POS systems

Job description

Kane's Furniture in Florida is hiring Customer Service Representatives to be the heart of our stores, handling inquiries and payments with professionalism. You will recognize customers, resolve issues, process transactions, and keep accurate records using our showroom technology.

We offer health benefits, 401k, vacation, free life insurance, furniture discounts, and opportunities for career growth in a team‑oriented environment.