Showroom Customer Experience Specialist

Kanes Furniture LLC; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

401k/Profit Sharing

Furniture discounts

Job summary

Kane's Furniture is seeking a Customer Service Representative for our Orlando stores. You will greet customers, assist with inquiries, process payments, and support showroom operations with a professional, friendly demeanor.

Qualified candidates typically have at least 1 year of experience in a similar role, with strong communication and cash handling abilities. The position may require some weekend hours in a fast-paced retail environment.

Qualifications

• 1+ year of experience in a similar customer service role.
• Ability to handle inquiries and payments with professionalism.

Responsibilities

• Prompt recognition of customers in person or by phone.
• Provide friendly, courteous service and resolve issues with minimal supervision.
• Handle payments, financing and refunds within company guidelines.
• Maintain accurate records using available technology.
• Update and maintain customer service reports and records.
• Assist with clerical tasks including scheduling, routing, and parts ordering.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Job description

Kane's Furniture is seeking a Customer Service Representative for our Orlando stores. You will greet customers, assist with inquiries, process payments, and support showroom operations with a professional, friendly demeanor.

Qualified candidates typically have at least 1 year of experience in a similar role, with strong communication and cash handling abilities. The position may require some weekend hours in a fast-paced retail environment.