Showroom Customer Experience Pro - Full-Time

Kanes Furniture LLC; Naples (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Furniture discounts

Community involvement

Career growth

Team environment

Competitive pay

Job summary

Kane's Furniture in Naples, FL seeks full-time Customer Service Representatives to be the heart of our showrooms. You will handle inquiries and payments, resolve issues, and maintain accurate records while delivering friendly, professional service.

Expect a team-oriented environment and opportunities for career growth within our growing stores. Qualified candidates have 1+ year in a similar role and are comfortable working with payments and refunds according to company guidelines.

Qualifications

• 1+ year experience in a similar role.
• Strong customer service acumen and professional demeanor.
• Ability to handle payments, financing and refunds per guidelines.

Responsibilities

• Prompt recognition of customers and friendly engagement in person or by phone.
• Resolve customer issues with minimal supervision and follow up promptly.
• Handle payments, financing and refunds within company guidelines.
• Maintain accurate records using available technology and reports.

Skills

Customer service

POS familiarity

Cash handling

Tools

POS system

Job description

Kane's Furniture in Naples, FL seeks full-time Customer Service Representatives to be the heart of our showrooms. You will handle inquiries and payments, resolve issues, and maintain accurate records while delivering friendly, professional service.

Expect a team-oriented environment and opportunities for career growth within our growing stores. Qualified candidates have 1+ year in a similar role and are comfortable working with payments and refunds according to company guidelines.