In-Store Customer Service & Payments Specialist

Kanes Furniture LLC; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Free life insurance

401(k) / Profit sharing

Social responsibility programs

Furniture discounts

Team oriented environment

Competitive compensation

Job summary

Kane's Furniture is seeking a dedicated Customer Service Representative to join our team at our Orlando showroom. You will handle inquiries and payments, maintain accurate records, and support clerical duties to ensure smooth showroom operations.

We value a professional, courteous demeanor and a proven track record in customer service. This full-time role includes benefits and opportunities to grow within our organization.

Qualifications

• 1+ year experience in a similar customer service role.
• Strong customer service acumen with a confident, positive demeanor.
• Ability to handle payments, financing and refunds within company guidelines.

Responsibilities

• Greet and assist customers in person or on the telephone in a friendly, courteous manner.
• Resolve customer issues with minimal supervision and follow up promptly with customers.
• Maintain accurate records using available technology and update customer service reports.

Skills

Customer service

Communication

Cash handling

Tools

POS system

Job description

Kane's Furniture is seeking a dedicated Customer Service Representative to join our team at our Orlando showroom. You will handle inquiries and payments, maintain accurate records, and support clerical duties to ensure smooth showroom operations.

We value a professional, courteous demeanor and a proven track record in customer service. This full-time role includes benefits and opportunities to grow within our organization.