Showroom Customer Experience Specialist (Full-Time)

Kanes Furniture LLC; Town of Florida (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Benefits

401k/Profit Sharing

Vacation/PTO

Life Insurance

Furniture Discounts

Social Responsibility partnerships

Career growth

Team environment

Job summary

Kane's Furniture LLC is seeking a full-time Customer Service Representative for our New York showrooms. You will engage customers, process payments, and help ensure a positive shopping experience in a high-traffic retail environment.

The role requires a friendly, professional demeanor, 1+ year of experience in customer service, and comfortable use of showroom technology and POS systems. We offer health benefits, a 401k/profit sharing plan, vacation, and family-friendly discounts.

Qualifications

• 1+ year experience in customer service.
• Professional and friendly demeanor in person and over the phone.
• Ability to process payments and handle refunds accurately.

Responsibilities

• Greet and assist customers in the showroom.
• Handle inquiries and payments at the point of sale.
• Resolve issues with minimal supervision and follow up as needed.
• Maintain accurate records using available technology.
• Perform clerical duties: scheduling, routing, parts ordering, reports.

Skills

Customer service

Communication

Problem solving

Cash handling

Tools

POS system

Job description

Kane's Furniture LLC is seeking a full-time Customer Service Representative for our New York showrooms. You will engage customers, process payments, and help ensure a positive shopping experience in a high-traffic retail environment.

The role requires a friendly, professional demeanor, 1+ year of experience in customer service, and comfortable use of showroom technology and POS systems. We offer health benefits, a 401k/profit sharing plan, vacation, and family-friendly discounts.