Showroom Customer Experience Specialist

Gardner-White Furniture Inc.; Novi (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Gardner White in Novi, MI seeks a Showroom Customer Service Representative to be the primary contact for customers, assist with inquiries and purchases, and ensure a positive shopping experience in our retail showroom.

You will greet customers, know product details, promotions, and help with sales transactions, while collaborating with teammates to deliver excellent service and build lasting relationships.

Qualifications

• High School diploma or equivalent.
• Previous retail sales experience preferred.
• Friendly and approachable demeanor.
• Ability to multitask in a fast-paced environment.
• Knowledge of furniture products is a plus.

Responsibilities

• Greet customers and assist with inquiries, pricing, and availability.
• Explain product features, materials, and styles.
• Update customers on promotions and stock.
• Process sales and validate credit terms using POS.
• Collaborate with team to ensure positive shopping experience.

Skills

Customer service

Retail sales

Multitasking

Microsoft Office

Cash handling

Education

High School diploma

Job description

Gardner White in Novi, MI seeks a Showroom Customer Service Representative to be the primary contact for customers, assist with inquiries and purchases, and ensure a positive shopping experience in our retail showroom.

You will greet customers, know product details, promotions, and help with sales transactions, while collaborating with teammates to deliver excellent service and build lasting relationships.