Showroom Customer Care Specialist – Moline

RiverStone Group; Moline (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance with

Employee Assistance Program

Paid Holidays

Paid Vacation

401k with company match

Job summary

RiverStone Group in Moline, IL is seeking a Customer Service Specialist to deliver friendly, fast, and efficient service to business and residential customers in person, by phone, and by email.

You will process transactions, refunds, returns, and exchanges, and coordinate with customers and vendors to ensure smooth project progress. A strong emphasis on organization and teamwork supports daily operations.

Qualifications

• Excellent communication skills and attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong math and organizational skills to process orders efficiently.
• Ability to multitask and thrive in a fast-paced environment.
• Great attendance and a positive attitude!

Responsibilities

• Provide friendly, fast, and efficient service to customers in person, by phone, and via email.
• Accurately process transactions, refunds, returns, and exchanges.
• Communicate proactively with customers and vendors via email to ensure seamless project coordination and follow-ups.
• Maintain an organized and welcoming showroom that showcases our product offerings.
• Manage inventory levels and reorder products as needed.
• Collaborate with team members to ensure a smooth flow of daily operations.
• Organize daily cash flow records and process invoices efficiently.
• Support additional tasks and responsibilities as needed to assist the team and business operations

Skills

Communication

Multitasking

Attention to detail

Math skills

Attendance

Tools

Microsoft Office

Job description

RiverStone Group in Moline, IL is seeking a Customer Service Specialist to deliver friendly, fast, and efficient service to business and residential customers in person, by phone, and by email.

You will process transactions, refunds, returns, and exchanges, and coordinate with customers and vendors to ensure smooth project progress. A strong emphasis on organization and teamwork supports daily operations.