Showroom Coordinator - Elevate Customer Experience

Ferguson; Clarksville (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Gender affirming benefits

Family building benefits

Paid parental leave

Employee discounts

Community involvement opportunities

Job summary

Ferguson in Clarksville, TN is seeking a Showroom Coordinator to greet guests, learn their visit goals, and foster lasting customer relationships while supporting the sales team.

Schedule = Monday–Friday 8:30am–4:30pm. A high school diploma or GED and sales/customer service experience are required; you will manage sign-ins, appointment books, literature packages, and customer follow-up to ensure a smooth showroom visit. Strong communication and presentation skills preferred.

Qualifications

• Have a high school diploma/GED or equivalent education.
• Experience in sales and customer service
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
• Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook
• Attention to detail in task oriented job responsibilities.
• Analytical thinking and an eye for business
• Strong communication and presentation skills

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
• Answer and direct incoming phone calls with a positive demeanor
• Optimally communicate appointment policy
• Manage customer sign-ins, appointment book and customer job folders
• Maintain bid follow-up system and prepare literature packages
• Address “Thank You” cards to customers for full house selections

Skills

Sales & customer service

Interpersonal skills

Attention to detail

Analytical thinking

Communication skills

Education

High school diploma/GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ferguson in Clarksville, TN is seeking a Showroom Coordinator to greet guests, learn their visit goals, and foster lasting customer relationships while supporting the sales team.

Schedule = Monday–Friday 8:30am–4:30pm. A high school diploma or GED and sales/customer service experience are required; you will manage sign-ins, appointment books, literature packages, and customer follow-up to ensure a smooth showroom visit. Strong communication and presentation skills preferred.