Showroom Coordinator — Customer Experience & Sales Support

Ferguson Enterprises, Inc.; Clarksville (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Life insurance

Dental insurance

Job summary

Ferguson Enterprises, Inc. is seeking a Showroom Coordinator to join our team in Clarksville. You will greet guests, qualify their needs, and build lasting customer relationships while presenting our showroom offerings.

This role emphasizes friendly service and effective communication with customers and teammates. Schedule: Monday–Friday 8:30am–4:30pm. The ideal candidate has sales or customer service experience, strong interpersonal skills, and proficiency with Word, Excel, PowerPoint, and

Qualifications

• High school diploma or GED required.
• Experience in sales and customer service.
• Strong interpersonal and prioritization skills.
• Proficient with Word, Excel, PowerPoint, and Outlook.
• Attention to detail and analytical thinking.
• Strong communication and presentation skills.

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
• Answer and direct incoming phone calls with a positive demeanor
• Optimally communicate appointment policy
• Manage customer sign-ins, appointment book and customer job folders
• Maintain bid follow-up system and prepare literature packages
• Address “Thank You” cards to customers for full house selections

Skills

Interpersonal skills

Sales experience

Customer service

Microsoft Office

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ferguson Enterprises, Inc. is seeking a Showroom Coordinator to join our team in Clarksville. You will greet guests, qualify their needs, and build lasting customer relationships while presenting our showroom offerings.

This role emphasizes friendly service and effective communication with customers and teammates. Schedule: Monday–Friday 8:30am–4:30pm. The ideal candidate has sales or customer service experience, strong interpersonal skills, and proficiency with Word, Excel, PowerPoint, and