Showroom Attendant - Part Time

California Closets; Plumstead Township (Bucks County); On-site; USD 30,000 - 45,000; Full time

Job summary

California Closets, located in Bucks County, is looking for a detail-oriented Showroom Attendant to assist customers and deliver an exceptional experience. This role involves managing appointment scheduling for Design Consultants and greeting clients upon arrival in the showroom.

Ideal candidates will have 1-2 years of experience in customer service, be tech-savvy, and possess strong organizational skills. Join us in creating inspiring spaces with our custom-designed solutions.

Qualifications

• 1-2 years of administrative or customer service experience, preferably in home renovations.
• Experience in calendar management and regional scheduling is preferred.
• Ability to manage own schedule and work in a fast-paced environment.

Responsibilities

• Complete appointment scheduling efficiently for Design Consultants.
• Answer incoming calls and emails, addressing client needs.
• Greet clients in the showroom and assist with check-in.

Skills

Customer service experience

Detail oriented

Tech savvy

Calendar management

Organizational skills

Tools

Salesforce

Microsoft Office

CAD

Epicor

Job description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom‑designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk‑in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’

Job Description

The Showroom Attendant assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.

Duties and Responsibilities:

• Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
• Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
• When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
• Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
• May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add‑ons), and other clerical responsibilities.

Qualifications

• 1‑2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry – preferably within a luxury brand environment
• Calendar management / regional scheduling experience preferred
• Self‑starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast‑paced environment
• Detail oriented, organized and time management skills
• Ability to provide an exceptional client experience aligned to the company values
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)

We are an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.