Showroom Associate

Hermle USA Inc; Franklin (WI); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Life Insurance

Disability Insurance

401K Retirement Plan

Job summary

Hermle USA, Inc., located in Franklin, Wisconsin, is the North American headquarters of HERMLE AG. We provide high-precision machining centers and world-class support to North American manufacturers.

We are seeking a friendly showroom associate with a can-do attitude who collaborates well with our service team and customers. The role includes maintenance, trade show support, and on-site machine handling in our Franklin showroom.

Qualifications

• Experience in troubleshooting mechanical and electrical issues of machine tools.
• Proficient knowledge of electronic and mechanical aspects of CNC machines, preferably 5-axis machines.
• Understanding of hydraulics and pneumatics in machine tools.
• Proficiency in using computers.
• Professional interaction with customers.
• Microsoft Office knowledge is mandatory.

Responsibilities

• Perform scheduled daily, weekly, and monthly preventative facility/showroom maintenance including cleaning.
• Trade Show Support
• Report any unusual/unsafe trends in tool usage to management
• Performs calibrations on service tools of mechanical, electrical, and electronic instruments, gauges, and testing devices for accurate readings, measurements, and data
• Inspect equipment/tools to make sure they are in good condition and report those that are worn, damaged, lost, or unsafe to use
• Unloading and loading machines from the trucks and moving machines in/out from the showroom.
• Support Service team during the Commissioning and decommissioning of machines in the showroom
• Performs other duties and responsibilities as requested

Skills

Troubleshooting CNC machines

Strong computer skills

Customer interaction

Tools

Microsoft Office

Job description

Showroom Associate

Full Time FRANKLIN, WI, US

3 days ago Requisition ID: 1008

Who we are:

HERMLE USA, Inc., located in Franklin, Wisconsin is the North American Headquarters of Maschinenfabrik Berthold HERMLE AG, Gosheim, Germany and provides North America\'s leading manufacturers with the finest high precision machining centers and world-class technical customer support.

Our employees are the most important asset and the backbone of HERMLE USA! Without the people in our organization we would sell nothing but machines and wouldn\'t be able to satisfy and even exceed our customer\'s expectations.

We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore we value open, professional and friendly communication internally as well as with our customers and partners worldwide!

What we are looking for:

Individuals that are friendly and genuinely care about the happiness of the people around them. Someone that has a can-do attitude and asks, “what else can I do?”, a real team player who provides – and values – honest improvement-oriented feedback. We need people that take accountability for their actions and pride in their work.

Responsibilities:

• Perform scheduled daily, weekly, and monthly preventative facility/showroom maintenance including cleaning.
• Trade Show Support
• Report any unusual/unsafe trends in tool usage to management
• Performs calibrations on service tools of mechanical, electrical, and electronic instruments, gauges, and testing devices for accurate readings, measurements, and data
• Inspect equipment/tools to make sure they are in good condition and report those that are worn, damaged, lost, or unsafe to use
• Unloading and loading machines from the trucks and moving machines in/out from the showroom.
• Support Service team during the Commissioning and decommissioning of machines in the showroom
• Performs other duties and responsibilities as requested

Requirements:

• Experience in troubleshooting mechanical and electrical issues of machine tools
• Proficient knowledge of electronic and mechanical aspects of CNC machines, preferably 5-axis machines
• Understanding of hydraulics and pneumatics in machine tools
• Proficiency in using computers
• Professional Interaction with Customers
• Microsoft Office knowledge is mandatory

Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical Coverage, Dental Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K)