Showroom and Client Service Specialist

Villa & House; New York (NY); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short- and Long-Term Disability

401(k) + Profit Sharing

Paid time off (PTO)

Generous holiday schedule

Employee Assistance Program

Education Assistance

Job summary

Villa & House is seeking a Showroom and Client Service Specialist for our New York, NY showroom. This full-time role blends sales expertise with exemplary client service in a professional showroom environment.

You will work onsite, support clients as they explore curated collections, process orders, and maintain accurate sales data while collaborating with the sales team to ensure an outstanding showroom experience.

Qualifications

• Autonomous work style and reliability.
• Strong computer skills and comfort with sales software.
• Sales-oriented mindset and drive to achieve results.
• Proactive approach and ability to take initiative.
• Excellent relationship-building and communication skills.
• Attention to detail for accurate order entry and data management.
• Fast learner who adapts to new products and strategies.

Responsibilities

• Assist clients in the showroom and guide their selection of furnishings and décor.
• Process client orders accurately.
• Address customer inquiries and ensure a positive showroom experience.
• Maintain sales data and keep records current.
• Support the sales team with smooth communication.

Skills

Autonomy

Sales software proficiency

Sales mindset

Proactive initiative

Relationship & communication

Attention to detail

Fast learner

Tools

Sales CRM software

Job description

Villa & House is seeking a dedicated Showroom and Client Service Specialist for our New York, NY location. This full-time position offers the opportunity to contribute to a respected leader in the interior design industry, blending sales expertise with exemplary client service in a professional showroom environment.

WHAT'S IN IT FOR YOU?

The Showroom and Client Service Specialist will work onsite at our New York showroom. The position follows regular business hours, offering steady, full-time employment in a collaborative, client-facing setting.

All that you need is:

• Autonomous work style and reliability
• Strong computer skills and comfort with sales software
• Sales-oriented mindset and drive to achieve results
• Proactive approach and ability to take initiative
• Excellent relationship-building and communication skills
• Attention to detail for accurate order entry and data management
• Quick learner who adapts to new products and strategies

HOW DO WE CARE FOR OUR TEAM?

This role offers a competitive salary of $45,000 to $48,000/year and a comprehensive benefits package that includes:

• Medical
• Dental
• Vision
• Short- and Long-Term Disability
• 401(k) + Profit Sharing
• Paid time off (PTO)
• Generous holiday schedule
• Employee Assistance Program
• Education Assistance

YOUR DAY AS A SHOWROOM AND CLIENT SERVICE SPECIALIST

In this role, you will spend each day assisting clients as they visit the showroom, guiding them through our curated collections and providing expert advice to help them select furnishings and décor. You will be responsible for processing client orders accurately, addressing customer inquiries, and ensuring a positive showroom experience for every guest. Additionally, you will manage sales data and support the broader sales team by keeping records current and facilitating smooth communication.

A LITTLE BIT MORE ABOUT US

For more than 25 years, Villa & House has made high-quality furniture and décor with classic style and careful craftsmanship. We care about creativity, paying attention to details, and working well with others. What makes us special is our team. At Villa & House, everyone helps each other, your ideas are heard, and your hard work matters. We offer good pay, strong benefits, and a place where you can grow in your career. When you join us, you'll be part of a company that cares about your success and the work you do every day.