Showroom Administrator - Service Consultant

Brobston Group; Sarasota (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Brobston Group is seeking a Showroom Administrator - Service Consultant in Sarasota to coordinate service orders and manage showroom administration, delivering an exceptional aftercare experience. You will support clients and colleagues while maintaining efficient showroom operations and high service standards, ensuring timely follow-up and accurate workflow.

The ideal candidate has knowledge of timepieces, can size straps and bracelets, and demonstrates strong planning, numeracy, and

Qualifications

• Knowledge of timepieces and ability to size straps/bracelets.
• Strong planning and time-management skills.
• Excellent communication and interpersonal skills.
• Numeracy and ability to analyze performance.

Responsibilities

• Coordinate, prioritize, and follow up on service orders.
• Manage special orders and spare parts while supporting showroom workflow.
• Ensure showroom administration follows company procedures and identify efficiency improvements.
• Provide client and colleague support, including strap/bracelet changes and sizing.

Skills

Timepiece knowledge

Strap sizing

Project management

Communication

Numeracy

Customer service

Job description

Summary

The Showroom Administrator - Service Consultant coordinates service orders and showroom administration to deliver an exceptional aftercare experience. The role supports clients and colleagues while helping maintain efficient showroom operations and high service standards.

Responsibilities

• Coordinate, prioritize, and follow up on service orders.
• Manage special orders and spare parts while supporting showroom workflow.
• Ensure showroom administration follows company procedures and identify opportunities to improve efficiency.
• Provide consistent client and colleague support, including timepiece strap or bracelet changes and sizing.

Requirements

• Technical knowledge of timepieces and ability to change or size straps and bracelets.
• Strong project, planning, change, and time management skills.
• Excellent communication and interpersonal skills.
• Numeracy and ability to analyze performance and make effective decisions.
• Results-focused approach to business and client needs.
• Availability to work showroom hours, including evenings and weekends.