Showroom Admin Assistant: Design & Customer Support

The Shade Store; Mill Valley (CA); On-site; USD 39,950 - 45,460; Full time

Benefits offered by this job

Competitive salary

Medical Benefits

401k with Company Match

Life Insurance & Short-Term Disability

Legal and Pet Insurance Plans

Employee Assistance Program

Product Discount

Job summary

A custom window treatment retailer in Mill Valley is seeking a Showroom Administrative Assistant. This role involves supporting Design Consultants with scheduling, customer inquiries, and showroom operations. Ideal candidates will have 1-3 years in retail or customer service, be proficient in Microsoft tools, and possess strong project management skills. Benefits include competitive pay, medical coverage, and a 401k plan. Join our team and contribute to an exceptional customer experience.

Qualifications

• 1-3 years in retail, sales, project management or customer service with a focus on a high-end experience.
• Proficiency in Microsoft Outlook, Teams, and CRM systems preferred.
• Associate’s Degree in a related field preferred or equivalent experience.

Responsibilities

• Support Design Consultants by managing appointments and maintaining showroom standards.
• Respond to customer inquiries and manage customer engagement.
• Coordinate consultations and follow up on quotes.
• Collaborate with the Area Sales Manager for showroom operations.

Skills

Team Oriented

Effective Communication

Customer Service

Project Management

Prioritization

Attention to Detail

Time Management

Adaptability

Problem-Solving

Education

Associate’s Degree in a related field

Tools

Microsoft Outlook

Microsoft Teams

CRM systems (Salesforce, NetSuite)

Job description

A custom window treatment retailer in Mill Valley is seeking a Showroom Administrative Assistant. This role involves supporting Design Consultants with scheduling, customer inquiries, and showroom operations. Ideal candidates will have 1-3 years in retail or customer service, be proficient in Microsoft tools, and possess strong project management skills. Benefits include competitive pay, medical coverage, and a 401k plan. Join our team and contribute to an exceptional customer experience.