Show Automation Technician

Sight & Sound Brand; Grapevine (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Sight & Sound seeks a Show Automation Technician to support show runs and maintain automation systems. You will operate automation and control consoles, troubleshoot cues, and coordinate with A&E, Media/Art, Deck Chief, and Stage Management.

The role requires hands-on electronics knowledge, live production experience, and flexibility to work show hours. Associates or higher and 1–2 years in electronics troubleshooting and live production preferred.

Qualifications

• Associates degree or better.
• 1–2 years electronics troubleshooting and live production experience preferred.
• Knowledge of programming and operation of video media servers.

Responsibilities

• Provide exceptional customer service to Show Operations departments through clear and timely communication related to technical production elements.
• Provide repairs to lighting, projection, special effects, and communications equipment during performances and rehearsals to preserve show quality.
• Maintain operation of automation consoles, software and equipment during shows and prepare for start/stop of daily operations.
• Operate all cues from automation consoles, including drops, ramps, and media during shows and rehearsals.
• Assist in creating and maintaining cue sheets and start-up/shutdown checklists.
• Communicate show element status with relevant teams during shows and technical challenges.

Skills

Electronics troubleshooting

Live production experience

Electrical systems knowledge

Video media servers

Hardware, software, and network basics

Education

Associates degree or higher

Tools

Video/lighting control consoles

Rigging hardware

Cue programming

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christto tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Show Automation Technician provides support for technical elements during the show run as well as repairs to department equipment and systems. They assist the Automation & Effects department with development, installation, programming, implementation, maintaining, and updating projects and systems. They understand show related programs and systems to run, troubleshoot, and repair. They operate the automation and control consoles during shows, while maintaining consistency in executing show cues in a timely, safe, and controlled manner.

Essential Duties and Responsibilities:

• Provide exceptional customer service to Show Operations departments through clear and timely communication related to technical production elements.
• Provide immediate and expedient repairs to lighting, projection, special effects, and communications as well as other show related equipment and systems during performances, rehearsals, and other times as needed to preserve show quality and operations.
• Maintain proper care and operation of the automation consoles, software, and equipment during show times including any preparation for the start or stop of daily operations.
• Operate all flight, vehicle, and effect cues from the automation consoles as well as all drops, legs, effects, ramps, media, and stage lift cues during shows, rehearsals, sectionals, and demos.
• Maintain a working knowledge of a wide variety of rigging equipment such as boom lifts, chain motors, power lifts, fall arrest systems, performer flying systems, knots, wire rope, and cable terminations.
• Assist in the creation and maintenance of detailed cue sheets and start-up/shutdown checklists.
• Serve as primary contact for communication of show element status with A&E, Media/Art, Deck Chief, and Stage Management during shows and technical challenges including show holds, while supporting the authority of the Stage Manager.
• Effectively communicate and execute cues using proper headset protocol, maintaining a calm professional demeanor.
• Provide emergency show support for absent Lighting/Deck Technicians and execute cues which may include being in costume in view of the audience as needed.

Prerequisites:

• Basic knowledge of electronic and electrical systems
• Hardware, software, and network computer skills
• Advanced electronic and mechanical troubleshooting skills for lighting, projection, special effects and communications equipment
• Knowledge and experience in live stage and production
• Knowledge of programming and operation of video media servers
• Must be available to work flexible hours. Regularly scheduled to work during the shows and rehearsals, but also during other shifts as necessary to complete department projects

The physical demands of this position include a blend of active and desk work. You will be on your feet for most of the day, standing and walking frequently, potentially kneeling, crouching, stepping onto ladders, and/or working at a desk. This position is expected to frequently lift/exert up to 50 lbs of force, seldom up to 75 lbs. The full physical requirements of this job are available upon request.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Qualifications

Education

Preferred

Associates or better.

Experience

Preferred

1-2 years:

Electronics troubleshooting and live production experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.