Shore Excursion Sales & Guest Experience Associate

Ismira Recruitment & Crewing Agency; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Free joining tickets

Accommodation and food provided

Industry leading salaries

Career progression opportunities

Crew recognition programs

Job summary

A cruise-line recruitment agency is seeking a Shorex Associate to support the Shore Excursion Manager at Margaritaville at Sea. This role involves promoting and selling excursions, providing guest assistance, and ensuring high satisfaction levels. Candidates should be enthusiastic team players, at least 21 years old, and have relevant ship experience. The position offers excellent benefits including free accommodation and meals, alongside industry-leading salaries. Join us to combine work and travel while creating memorable guest experiences.

Qualifications

• Minimum 21 years old.
• Relevant ship experience preferred.
• Good level of English language.
• Ability to communicate effectively.

Responsibilities

• Promote and sell all available shore excursions.
• Provide accurate information to guests regarding tours.
• Upsell tours during guest interactions.
• Ensure high levels of guest satisfaction.
• Handle guest complaints professionally.
• Communicate with local tour operators regarding logistics.
• Assign escorts for excursions when needed.

Skills

Guest-focused service

Sales-driven

Organized

Team player

Effective communication

Job description

A cruise-line recruitment agency is seeking a Shorex Associate to support the Shore Excursion Manager at Margaritaville at Sea. This role involves promoting and selling excursions, providing guest assistance, and ensuring high satisfaction levels. Candidates should be enthusiastic team players, at least 21 years old, and have relevant ship experience. The position offers excellent benefits including free accommodation and meals, alongside industry-leading salaries. Join us to combine work and travel while creating memorable guest experiences.