Shopper Insights Senior Client Lead

dunnhumby Ltd.; Bentonville (AR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Birthday off

Diversity networks access

Job summary

dunnhumby is seeking a Shopper Insights Senior Client Lead to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, developing client plans that deliver measurable value and ROI, while working closely with Walmart Merchants to translate customer insights into decision-making.

You will lead insights initiatives, manage stakeholders, and collaborate with multidisciplinary colleagues to drive client success and satisfaction in a dynamic, flexible

Qualifications

• Client-facing or stakeholder management experience.
• Knowledge of customer insights and consultative selling.
• Experience with SHOP/Shelf Review, category management, and analytics.

Responsibilities

• Own and develop strategic client plans delivering measurable ROI.
• Advise Walmart merchants on using customer insights to drive decisions.
• Collaborate with cross-functional teams to ensure client success.

Skills

Client management

CPG/retail analytics

Stakeholder engagement

Insights storytelling

Job description

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Dunnhumby is seeking a Shopper Insights Senior Client Lead who expects more from their career to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.

What we expect from you

• Mobility to be based in Bentonville
• 4-8 years relevant CPG, Merchants or Retail experience
• Client facing or stakeholder management experience
• Knowledge of customer insights and consultative approach to selling
• Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found(here)