Shopper Insights Client Associate

dunnhumby Ltd.; Bentonville (AR); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Comprehensive rewards package

Personal flexibility

Flexible working hours

Birthday off

Investment in cutting-edge technology

Freedom to play, experiment and learn

Job summary

dunnhumby Ltd. in Bentonville is seeking a Shopper Insights Client Associate to join our team and help transform data into actionable retail insights. You will work closely with clients and internal teams to deliver training, onboarding, and ongoing support.

You'll demonstrate strong collaboration, communication, problem-solving, and data-checking skills while contributing to project work and ensuring data integrity across our tools and sources.

Qualifications

• Great collaboration with colleagues.
• Strong communication and presentation skills.
• Problem solving and hypothesis thinking.
• Setting up and onboarding current and new clients, delivering training and support.
• Compiling, verifying accuracy and sorting information to prepare source data for our tools.
• Reviewing data for deficiencies or errors, correcting incompatibilities and checking output.
• Proactively improving internal client processes.

Responsibilities

• Collaborate with colleagues to deliver client insights.
• Onboard and train clients, provide ongoing support.
• Prepare source data for tools and verify accuracy.
• Review data for issues and correct output.
• Proactively improve internal client processes.

Skills

Collaboration

Communication

Problem solving

Client onboarding

Training support

Data verification

Data preparation

Process improvement

Job description

At dunnhumby, we’re the global leader in Customer Data Science, helping businesses thrive in the data-driven economy. With ~3,000 experts worldwide, we empower some of the world’s most iconic brands—including Tesco, Coca-Cola, Meijer, and Procter & Gamble to put the Customer First and drive growth through data-driven insights. But here in Bentonville, we’re focused on something unique:

We partner directly with Walmart Data Ventures and their platform Scintilla to deliver consulting, training, and customer-centric insights that help Walmart merchants and CPG partners unlock growth.

If you’re passionate about turning data into action, driving better decisions, and helping the world’s largest retailer better serve its customers, we’d love to meet you. Join us to learn how you can be part of a team that’s shaping the future of retail

We’re looking for a Shopper Insights Client Associate, who is passionate about Retail, good logical thinking and a pro-active approach to addressing issues head-on.

This role is about doing hands-on work whist learning about and experiencing our unique culture. Working closely with your manager, you’ll kick off a project and see it through to completion, helping to contribute to our businesses success. We will give you real responsibility because we know you’re capable, and we want you to have the opportunity to showcase your talent and develop your skill set.

What We Expect From You

• Great collaboration with colleagues
• Communication and presentation skills
• Problem solving and hypothesis thinking
• Setting up and onboarding current and new clients, delivering training and support
• Compiling, verifying accuracy and sorting information to prepare source data for our tools
• Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
• Proactively improving our internal client processes

What You Can Expect From Us

• comprehensive rewards package from a leading technology company
• personal flexibility you might not expect
• flexible working hours
• birthday off
• investment in cutting-edge technology
• freedom to play, experiment and learn

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [e-mail] to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

At dunnhumby, we utilise our diversity of thought as our competitive edge.

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.