Shopper Experience Lead - Club Pickup & Ecommerce

Sam's Club; Butler (Butler County); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Employee discounts

Education benefits

Job summary

Sam's Club in Butler, PA is seeking a supervising professional to assist management with associate supervision, training, and safety compliance. The role encompasses overseeing Club Pick Up and ecommerce programs, resolving member issues, and ensuring daily operations run smoothly.

The candidate will lead teams, provide coaching, and drive performance improvements while maintaining Walmart/Sam's Club standards and Open Door Policy.

Qualifications

• Must be 18 years of age or older.
• Experience supervising retail associates preferred.
• Strong communication and training skills.

Responsibilities

• Assist management with supervising associates and store operations.
• Oversee Club Pick Up and ecommerce programs, including reviewing customer feedback.
• Ensure safety and compliance with company policies and procedures.
• Lead teams, provide feedback, and help meet performance goals.

Skills

Supervising teams

Customer service

Training

Safety compliance

Communication

Job description

Sam's Club in Butler, PA is seeking a supervising professional to assist management with associate supervision, training, and safety compliance. The role encompasses overseeing Club Pick Up and ecommerce programs, resolving member issues, and ensuring daily operations run smoothly.

The candidate will lead teams, provide coaching, and drive performance improvements while maintaining Walmart/Sam's Club standards and Open Door Policy.