Shopper Experience Lead — Club & Ecommerce

Walmart; East York (PA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education benefits

Job summary

Sam's Club #8161 in York, PA is hiring to supervise store associates, coordinate daily tasks, and ensure member service excellence. The role involves overseeing Club Pick Up, Ship From Club, and other ecommerce activities, while maintaining safety and policy compliance.

You will train staff, audit performance metrics, and support continuous improvement initiatives. The position is full-time with varying shifts, offering competitive hourly pay between $21.00 and $29.00, plus benefits and growth

Responsibilities

• Supervise associates in assigned area, assign duties and provide feedback to ensure member service quality.
• Oversee ecommerce programs (Club Pick Up, Ship From Club), audit online feedback, and resolve customer issues.
• Oversee pickup operations, ensure staffing and performance metrics.
• Lead process improvements to boost CPU efficiency and service quality.

Job description

Sam's Club #8161 in York, PA is hiring to supervise store associates, coordinate daily tasks, and ensure member service excellence. The role involves overseeing Club Pick Up, Ship From Club, and other ecommerce activities, while maintaining safety and policy compliance.

You will train staff, audit performance metrics, and support continuous improvement initiatives. The position is full-time with varying shifts, offering competitive hourly pay between $21.00 and $29.00, plus benefits and growth