Shopify Project Manager: Growth & Delivery

ehouse; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

ehouse Studio, LLC is seeking an experienced Project Manager to oversee multiple Shopify-focused client engagements. You will partner with design, engineering, and account teams to guide projects from discovery through delivery, ensuring scope, timeline, and budget are met.

The ideal candidate brings 3+ years of PM experience, strong client communication, and a track record of delivering complex digital commerce programs using Agile methods and best practices.

Qualifications

• 3+ years' project management experience.
• 3+ years' client-facing experience, ideally with leadership and C-suite teams.
• Proven experience with Shopify Plus required.
• Proven experience and success managing multiple projects across distributed teams.
• Exceptional communication, organizational, and collaboration skills with an emphasis on Agile process.

Responsibilities

• Lead project planning, execution, monitoring, and closure to ensure successful delivery.
• Define project scope, goals, deliverables, timelines, and budgets in collaboration with stakeholders.
• Manage change orders and upsell opportunities throughout the engagement lifecycle.
• Coordinate and allocate resources effectively to meet project objectives.
• Drive billable utilization for their projects and resources and raise the issue if a resource is under-utilized.
• Manage unbillable project investment to ensure we are billing for resources utilized.
• Maintain clear and consistent communication with internal teams, clients, and stakeholders.
• Monitor project progress, identify risks, and implement mitigation strategies, escalating issues both internally and externally when appropriate.
• Ensure adherence to company processes, methodologies, and best practices.
• Manage project documentation, including status reports, meeting notes, and action items.
• Foster a collaborative team environment that promotes accountability and productivity.
• Facilitate the process for scope definition with the internal production team, including client requirements and deliverables
• Create and maintain detailed project plans
• Coordinate tasks, assign appropriate resources and ensure proper task completion
• Manage the workflow of the production team including facilitating standup and sidebar meetings to ensure smooth and on-time delivery of SOW commitments
• Collaborate with internal teams and client stakeholders to creatively solve problems and brainstorm solutions
• Help manage schedules to facilitate required meetings both internally and client-facing
• Alongside the internal team, establish a deep understanding of the client's business, processes, and procedures and apply that knowledge to support the project's success
• Ensure the use of best practices and apply lessons learned from previous projects; share findings with other team members
• Build and update bi-weekly reporting, scorecard dashboards and KPIs to measure and share performance to provide on-going status to both internal eHouse and client teams
• Prepare and send various reports to clients and internal teams on a scheduled basis to ensure alignment throughout project and retainer lifecycles.

Skills

Project management

Client-facing

Shopify Plus

Distributed teams

Agile

Tools

Asana

Resource planning tools

Job description

ehouse Studio, LLC is seeking an experienced Project Manager to oversee multiple Shopify-focused client engagements. You will partner with design, engineering, and account teams to guide projects from discovery through delivery, ensuring scope, timeline, and budget are met.

The ideal candidate brings 3+ years of PM experience, strong client communication, and a track record of delivering complex digital commerce programs using Agile methods and best practices.