Shop Operations Manager

Jobtailor; Grand Prairie (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Grand Prairie, TX seeks an experienced shop operations coordinator to develop and manage support services, liaise with customers, sales teams, and distribution, and oversee administrative functions at the shop. The role includes staff training, pricing implementation, and inventory management to meet annual turn goals.

The position requires strong communication, leadership, and multitasking abilities, with a background in sales or industry experience and a proven record of

Qualifications

• High school diploma or GED and five (5) or more years of related experience.
• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision-making ability.
• May be required to be on-call on nights or weekends, depending on need.

Responsibilities

• Develop, manage, and deliver support services to a shop
• Manage the shop's administrative services
• Act as liaison between customers, sales force, shop employees, and distribution
• Maintain all shop support activities at the location
• Train staff on sales-related systems, databases, and associated processes
• Provide customer support, including order processing and advising customers of product shortages, expected delivery dates, and price changes
• Implement and maintain pricing per established policies
• Manage the collections process and responsibility for outstanding invoices
• Manage Accounts Payable activities, including expense, inventory, and freight invoices and debit memos
• Prepare reports as needed
• Assist customers and suppliers to resolve order problems
• Manage inventory and maintain inventory levels through replenishing stock to meet annual turn goals
• Fill in for other lower-level roles within the shop as needed
• Perform other duties as assigned

Skills

Excellent communication

Leadership

Interpersonal Skills

Self-Motivated

Decision-Making Ability

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

• Develop, manage, and deliver support services to a shop
• Manage the shop's administrative services
• Act as liaison between customers, sales force, shop employees, and distribution
• Maintain all shop support activities at the location
• Train staff on sales-related systems, databases, and associated processes
• Provide customer support, including order processing and advising customers of product shortages, expected delivery dates, and price changes
• Implement and maintain pricing per established policies
• Manage the collections process and responsibility for outstanding invoices
• Manage Accounts Payable activities, including expense, inventory, and freight invoices and debit memos
• Prepare reports as needed
• Assist customers and suppliers to resolve order problems
• Manage inventory and maintain inventory levels through replenishing stock to meet annual turn goals
• Fill in for other lower-level roles within the shop as needed
• Perform other duties as assigned

Requirements

• High school diploma or GED and five (5) or more years of related experience, or an equivalent combination
• Proficient in Microsoft Office
• Excellent communication and presentation skills to all levels of employees
• Industry and sales experience preferred
• Ability to perform financial calculations and generate reports
• Demonstrated people and leadership skills with a record of achieving positive business results
• Ability to manage multiple responsibilities and projects
• Professional, self-motivated employee with excellent interpersonal skills
• Exemplary work ethic and decision-making ability
• May be required to be on-call on nights or weekends, depending on need

Core Competencies

Demonstrates strong leadership and communication skills while managing shop operations, customer support, and administrative services. Proficient in financial calculations and report generation, with a focus on inventory management and maintaining positive business results.

Highest-signal resume keywords

• Inventory Management
• Customer Support
• Accounts Payable Management
• Financial Calculations
• Microsoft Office Proficiency

Hard Skills

• Financial Calculations
• Report Generation
• Inventory Management
• Order Processing
• Pricing Implementation

Soft Skills

• Excellent Communication Skills
• Leadership Skills
• Interpersonal Skills
• Self-Motivated
• Decision-Making Ability

Industry Keywords

• Sales Experience
• Administrative Services
• Customer Liaison
• Collections Process
• Shop Support Activities

Tools & Technologies

• Microsoft Office