Shop Operations Leader — Fleet Maintenance

Ryder System, Inc.; Phoenix (AZ); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) plan

Paid time off

Job summary

Ryder System, Inc. in Phoenix seeks an Operations Manager I to oversee locations with up to 900 units, balancing labor, safety, quality, and asset targets. You will lead technicians, service employees, and coordinators to meet customer requirements and financial metrics.

The role emphasizes adherence to SOPs, process execution, and development toward Operations Manager II, with a Monday–Friday schedule at 6am–5pm and weekly pay.

Qualifications

• H.S. diploma or GED required.
• 2+ years in an operations environment or Ryder role.
• 0–1 year supervisory experience.

Responsibilities

• Operations management: optimize labor, scheduling, and APS coordination.
• Labor management: train and develop personnel; performance management.
• Customer management: maintain customer relations and service quality.

Skills

Operations management

Labor management

Customer relations

Safety compliance

Supervisory experience

Scheduling

Fleet maintenance

Education

H.S. diploma/GED

Associate's degree preferred

Bachelor's degree preferred

Tools

Fleet management software

Microsoft Office

Shop management software

Job description

Ryder System, Inc. in Phoenix seeks an Operations Manager I to oversee locations with up to 900 units, balancing labor, safety, quality, and asset targets. You will lead technicians, service employees, and coordinators to meet customer requirements and financial metrics.

The role emphasizes adherence to SOPs, process execution, and development toward Operations Manager II, with a Monday–Friday schedule at 6am–5pm and weekly pay.