Shop Manager: Lead, Coach & Drive Service Excellence

Strickland Brothers 10 Minute Oil Change; Murphy (NC); On-site; USD 43,888 - 48,000; Full time

Benefits offered by this job

Weekly pay

Monthly bonus program

Health benefits

401(k) retirement savings plan

Paid time off

Job summary

Strickland Brothers 10 Minute Oil Change in Murphy, NC is seeking a Shop Manager to lead our service center. You will supervise daily operations, coach a team, and drive performance across oil change counts, sales, labor efficiency, and customer satisfaction.

This working leadership role combines team development, operational execution, and business management to deliver fast, friendly, and reliable service while ensuring safety, organization, and compliance.

Qualifications

• At least 18 years old and eligible to work in the U.S.
• Valid driver’s license
• Successful completion of a background check
• Reliable transportation
• Willingness to work ~50 hours per week
• Basic computer skills or ability to learn company systems

Responsibilities

• Lead, coach, and develop a high-performing service center team.
• Recruit, interview, hire, and train team members.
• Provide ongoing coaching to support employee development.
• Foster a positive team environment aligned with company values.
• Deliver an exceptional customer experience and maintain high satisfaction.
• Oversee daily shop operations and workflow efficiency.
• Manage inventory, cash handling, and shop compliance.

Skills

Leadership

Coaching

Team management

Communication

Customer service

Job description

Strickland Brothers 10 Minute Oil Change in Murphy, NC is seeking a Shop Manager to lead our service center. You will supervise daily operations, coach a team, and drive performance across oil change counts, sales, labor efficiency, and customer satisfaction.

This working leadership role combines team development, operational execution, and business management to deliver fast, friendly, and reliable service while ensuring safety, organization, and compliance.