Shop Manager - Lead a Customer-First, Fast-Service Team

Take 5 Oil Change Biloxi; Madison (MS); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Annual Conference

Career path from tech to leadership

Family environment

Benefits information when applicable

Employee contests

Nationwide transfer to locations

Meet new people daily

Community involvement

Learn new skills

Job summary

Take 5 Oil Change Biloxi is seeking a Shop Manager to lead a team and ensure daily operations meet Take 5 standards for oil changes, blade replacements, tire inflation, and light maintenance. This role emphasizes customer service, training, and inventory control, including payroll, scheduling, and technician support.

Expect early hours and approximately 55 hours per week in a fast-paced shop environment, with opportunities to transfer across locations and grow within the Take 5 family.

Qualifications

• Experience leading a team and coordinating diverse staff.
• Willingness to work early hours and long weeks (about 55 hours).
• Ability to adapt to change and learn Take 5 processes quickly.

Responsibilities

• Recruiting, interviewing, and onboarding new hires.
• Motivate and manage the team, enforce Take 5 standards and customer service.
• Check in with customers before they leave to ensure a great experience.
• Ensure crew delivers excellent customer service and experiences.
• Control inventory, conduct End of Period (EOP) and End of Year (EOY) counts.
• Place product orders to maintain stock levels.
• Understand shop financials to drive results and beat budget.
• Conduct quarterly employee evaluations and submit payroll.
• Create crew schedules and support technicians with duties.

Job description

Take 5 Oil Change Biloxi is seeking a Shop Manager to lead a team and ensure daily operations meet Take 5 standards for oil changes, blade replacements, tire inflation, and light maintenance. This role emphasizes customer service, training, and inventory control, including payroll, scheduling, and technician support.

Expect early hours and approximately 55 hours per week in a fast-paced shop environment, with opportunities to transfer across locations and grow within the Take 5 family.