Shop Foreman

Lakeside International, L.L.C.; Rockford (IL); On-site; USD 80,000 - 90,000; Full time

Job summary

Lakeside International, L.L.C. in Rockford seeks a Shop Foreman to direct technicians and optimize daily shop workflow, ensuring tasks stay on schedule and paperwork is completed accurately.

You will supervise service staff, coordinate repair orders, maintain safety standards, and provide clear, proactive communication with service advisors and customers to uphold quality and customer satisfaction. This is a full-time leadership role requiring hands-on diesel knowledge and team-building

Qualifications

• High school diploma or GED required.
• Technical or vocational training in diesel technology preferred.
• CDL license preferred or willingness to obtain.
• At least 5 years of related experience in a heavy-duty shop.
• Experience managing technicians.
• Ability to work effectively in a team.
• Knowledge of heavy-duty truck systems.
• Understanding of engine repairs, tune-ups, testing.
• Knowledge of electrical systems and diagnostics.
• Must lift up to 75 lbs.

Responsibilities

• Main shop contact for service advisors.
• Maintain good customer relations by providing detailed communications to service advisors and customers as needed.
• Optimally dispatch jobs to technicians based on expertise, ability and capacity.
• Ensure proper warranty procedures are followed.
• Assist in completing necessary and accurate documentation on repair orders.
• Comply with federal and state vehicle regulations and standards through ongoing education and training.
• Enforce dealership policies, procedures, and safety guidelines.
• Maintain a clean, organized, and safe work environment.
• Maintain confidentiality with respect to dealership information.
• Other duties as assigned.

Skills

Team leadership

Communication

Problem solving

Diesel tech knowledge

Safety compliance

Education

High school diploma or GED

Technical or vocational diesel training

Job description

Shop Foreman

Department: Service

Employment Type: Full Time

Location: Rockford

Compensation: $80,000 - $90,000 / year

Description

The Shop Forman optimizes production by directing, coordinating, and supervising the daily activities of technicians and shop workflow. Ensures technicians are staying on task, procedures are followed and paperwork is done correctly.

Responsibilities

• Main shop contact for service advisors.
• Maintain good customer relations by providing detailed communications to service advisor and speaking with customers as needed and is appropriate.
• Optimal dispatch of jobs to technicians based on expertise, ability and capacity.
• Ensure proper warranty procedures are followed.
• Assist in completing necessary and accurate documentation on repair orders.
• Comply with federal and state vehicle regulations and standards through ongoing education and training
• Enforce dealership policies, procedures, and safety guidelines.
• Maintain a clean, organized, and safe work environment.
• Maintain confidentiality with respect to dealership information
• Other duties as assigned.

Qualifications

• High school diploma or GED required; technical or vocational training in diesel technology preferred.
• Valid driver’s license required; CDL preferred or willingness to obtain.
• 5 years of related experience in a heavy-duty shop / service operation
• Experience managing technicians
• Ability to work effectively within a team environment
• Knowledge of mechanical repair (medium- and heavy-duty truck systems preferred)
• Understanding of engine repairs, tune-ups, diagnosing and testing
• Knowledge of electrical systems electrical/electronic diagnosing and testing
• Knowledge of cab, suspension, air brake, hydraulic brake, steering gear & springs, Clutch, transmission and differential and all other components / systems
• Active desire to develop professional skills and have an active role in career growth
• Must be able to lift 75lbs and carry weight up to a distance of 5 feet.