Job Details
Level: Experienced
Job Location: Montclair - Montclair, CA
Position Type: Full Time
Education Level: 2 Year Degree
Salary Range: $78000.00 - $95000.00 Salary/year
Travel Percentage: Occassional
Job Category: Skilled Labor - Trades
Description
Stotz Equipment is looking for a Shop Foreman who can assist in coordinating and directing the workload of the Service Department for maximum efficiency and productivity. This person will advise and make recommendations to the Service Manager regarding technician skills and training needs. Daily duties will include regular customer and employee contact and assisting with diagnosing and troubleshooting.
What you'll do
- Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge
- Assists in the appraisal of repair orders coming into the Service Department and mayparticipate in repairs
- May review repair orders for accuracy and completeness
- Directs and assists in the diagnosis of machine problems of technicians and apprentices
- Inspects and repairs and all special tools
- Recommends new tooling as required
- Advises Service Manager and Store Manager of customer complaints
- Coordinates and schedules all in-house technician training
- Assists with the coordinating and conducting of safety meetings
- Maintains a clean work area and performs work in a neat and orderly fashion
- Operates and maintains vehicles, tools,and equipment required to perform job responsibilities
- Follows all safety rules and regulations in performing and assigning work assignments
- Maintains current knowledge of John Deere and competitive equipment
May also assist with
- Filling in for Service Manager during their absence
- Arrange for and participate in reconditioning of used equipment and set-up of new equipment
- Approve the release of equipment for delivery to a customer
- Assist in providing performance feedback for service technicians and staff to the Service and Store Manager
- Assist in the tracking and scheduling of Product Improvement Programs
- Participate in Service EDUCATE Training programs required for the development of skills and knowledge
Qualifications
What's required
- 5 to 7 years experience performing service repairs, demonstrated experience consistently meeting performance metrics preferred
- Experience leading a team and working cooperatively in a team environment
- Experience using special tools and following Technical Manual procedures on machines
- Experience with the mechanical, electrical, and hydraulic systems used in off-road, construction, lawn, or heavy equipment
- Experience operating vehicles, tools, and equipment for diagnostic purposes
- Must be able to communicate effectively verbally and in writing
- Must have strong computer skills, experience with Service Advisor or other computer-based diagnostic repair tools
- High school diploma required, Associates Degree preferred
- Valid driver's license required
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and a telephone.
- Specific vision abilities required by this job include close vision requirements (i.e. having the visual acuity to read words and numbers on the computer screen and on paper.)
- Hearing ability is sufficient to communicate with others in person or over the phone.
- Light to moderate lifting may be required (up to 25 pounds)
- Ability to reach, stoop, kneel, and bend as needed.
Compensation will be based on proven experience.
What You’ll Get
- Incentive Program
- Training through John Deere University
- A chance to work for the best in the business
- A comprehensive employee benefits plan that includes medical, dental, vision, and 401K plans
- Paid company holidays
- Earned paid vacation and sick days
About the Company
The company, founded as Arizona Machinery in 1947 has been under the same family’s leadership since. Tom Rosztoczy, CEO of Stotz Equipment since 1998, has grown our company from 3 to 24dealerships operating in 8 western states. In 2013, all dealerships were consolidated under the name Stotz Equipment. The name Stotz - a shortened version of the family last name - was suggested by employees to make sure our growing company never loses sight of its family history. With a history of success, Stotz is always looking toward the future. Growth plans for the future will offer you an ever-changing and challenging environment with immense professional growth opportunities.Stotz Equipment believes that people are the company’s number one asset. People are the starting point in the company’s Circle of Success. Every employee at Stotz strives toward our ambitious vision of “To be the Best Equipment Dealer in the World.”