Shop Coordinator

Royal Coach Tours; Las Vegas (NV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

Holiday Pay

Birthday Pay

Medical/ Dental/ Vision

Life Insurance

401(k)

Job summary

Royal Coach Tours is seeking an experienced Shop Coordinator in Las Vegas to oversee parts procurement, inventory management, and the scheduling of vehicle maintenance. The role focuses on ensuring parts availability, managing supplier relationships, and controlling costs while supporting service and operations teams.

You will coordinate repairs, manage stock levels, and forecast demand to prevent shortages, with a strong emphasis on accuracy and customer service.

Qualifications

• Proven experience in a parts/service role in motor coach or heavy vehicle industry.
• Strong knowledge of motor coach components and inventory control.
• Experience with inventory management software and ERP systems.
• Excellent negotiation, problem-solving, and organizational skills.
• Ability to work in fast-paced environments with multiple priorities.

Responsibilities

• Create work orders and pull parts for mechanics.
• Coordinate scheduling of repairs and inspections with the Operations department.
• Maintain optimized inventory of motor coach parts and ensure availability while minimizing excess stock.
• Forecast usage trends to prevent shortages or overstocking.
• Conduct regular inventory audits, reconciliations, and adjustments.
• Evaluate potential new suppliers and products for pricing, durability, and compatibility.
• Handle warranty claims, returns, and defective part replacements efficiently.
• Work with service and maintenance teams to ensure quick parts fulfillment.
• Assist mechanics, technicians, and customers in locating and identifying parts.
• Provide pricing, availability, and recommendations for parts and accessories.
• Ensure compliance with safety regulations and company policies.

Skills

Microsoft Excel

MS Word

Outlook

Negotiation

Problem-solving

Organizational skills

Communication skills

Team collaboration

Physical stamina

Education

High school diploma

Tools

CDK Global

SAP

Fleet Management Systems

Job description

We are seeking an experienced and detail-oriented Shop Coordinator to oversee the procurement, inventory management, distribution of parts for our motor coach fleet and the scheduling vehicle maintenance and repairs. The ideal candidate will ensure that parts are available to support maintenance and repair operations efficiently, while also managing supplier relationships, inventory costs, and customer service needs.

Responsibilities

• Create work orders and pull parts for mechanics
• Coordinate the scheduling of repairs and inspections with the Operations department
• Maintain and manage an optimized inventory of motor coach parts, ensuring availability while minimizing excess stock.
• Monitor usage trends and forecast future demand to prevent shortages or overstocking.
• Conduct regular inventory audits, reconciliations, and adjustments to maintain accurate records.
• Evaluate potential new suppliers and products for better pricing, durability, and compatibility.
• Handle warranty claims, returns, and defective part replacements efficiently.
• Work closely with the service and maintenance teams to ensure quick and accurate parts fulfillment.
• Assist mechanics, technicians, and external customers in locating and identifying the right parts.
• Provide pricing, availability, and recommendations for parts and accessories.
• Ensure compliance with safety regulations, company policies, and industry standards.

Qualifications

• Proven experience in a parts/service role, preferably in the motor coach, bus, trucking, or heavy vehicle industry
• Computer Skills: Microsoft Excel, MS Word, Outlook, etc.
• Strong knowledge of motor coach components, mechanical systems, and inventory control.
• Proficiency in inventory management software and ERP systems (e.g., CDK Global, SAP, Fleet Management Systems).
• Excellent negotiation, problem-solving, and organizational skills.
• Ability to work in fast-paced environments with multiple priorities.
• Strong communication skills to collaborate with service teams, vendors, and customers.
• Ability to regularly lift and carry 50 lbs
• High school diploma or equivalent
• Valid Nevada Driver License
• Clean DMV record

Benefits

• Paid Vacation
• Holiday Pay
• Birthday Pay
• Medical/ Dental/ Vision
• Life Insurance
• 401(k)

Equal Opportunity Employer