Parts Advisor

MCI limited; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental coverage

Vision coverage

Life insurance

Paid holidays

Paid time off

HSA contributions

Job summary

MCI is seeking a detail-oriented Parts Advisor to support the daily operations of the Parts Department. You will monitor inventory, process orders, support technicians, and maintain vendor relationships to ensure parts are available and organized for efficient service operations.

Ideal candidates have 2–3 years in parts distribution, strong organizational and communication skills, and the ability to thrive in a fast-paced, team-oriented environment.

Qualifications

• 2–3 years of experience in a parts distribution environment.
• Strong organizational skills and attention to detail.
• Good communication and customer service skills.
• Ability to work in a team-oriented, fast-paced environment.

Responsibilities

• Manage and direct activities of the Parts Department supporting technicians and retail customers.
• Ensure compliance with company policy and procedures.
• Develop and maintain relationships with parts vendors.
• Maintain accurate minimum and maximum stocking levels.
• Keep shop supplies adequately stocked for general and heavy repair.
• Keep the parts room and warehouse clean and organized.
• Complete daily, weekly and monthly Parts Department reporting.
• Process warranty parts retention and shipping.
• Print warranty parts report in CCS.
• Cycle counts weekly and weekly cores report.
• Review open purchase orders and manage payments.
• Deliver parts to work stations as directed.
• Participate in daily QAS meetings.

Skills

Organizational skills

Attention to detail

Customer service

Team collaboration

Education

High School Diploma or equivalent

Job description

MCI is North America’s leader in motor coaches for both the public and private markets. We are seeking a detail-oriented and proactive Parts Advisor to support the daily functions of the Parts Department. In this role, you’ll be responsible for monitoring inventory, processing parts orders, supporting technicians, and maintaining vendor relationships. You’ll help ensure parts are available and organized to keep service operations running efficiently.

What You’ll Do:

• Manage, control and direct the activities of Parts Department supporting Technicians and retail customers
• Ensure compliance with all company policy and procedures
• Develop, monitor and maintain relationships with parts vendors
• Ensure all parts stocked have accurate minimum and maximum stocking levels established
• Ensure all shop supplies are up to date with proper quantities for general repair and heavy repair areas
• Ensure the parts room and parts warehouse areas are clean and organized at all times
• Complete all required daily, weekly and monthly Parts Department activity reporting
• Warranty parts retention and shipping
• Print warranty parts report in CCS
• Cycle counts weekly and 7’s report for cores weekly
• Check next day orders for QAS meetings
• Check shop turn over report and participate in daily shop turn over meeting with Service Team
• Process invoices for payment daily as needed
• Update daily sales OTC sheet ( update QAS )
• Review all open purchase orders weekly print credit card report
• Parts need to be delivered to work stations as directed by the Shop Supervisor
• Direct and participate in all QAS meetings.

What You Need to Be Successful:

• High School Diploma or equivalent
• 2–3 years of experience in a parts distribution environment
• Strong organizational skills and attention to detail
• Good communication and customer service skills
• Ability to work in a team-oriented, fast-paced environment

Why Join Our Team:

• Benefits starting day one of employment!
• Competitive Wages
• Comprehensive Benefits Package: Eligible for benefits on the first day of employment, including:
  • 401(k) with employer match
  • Health, dental, and vision coverage
  • Basic dental option with a $0 paycheck contribution available
  • Vision plan with $0 paycheck contribution
  • Company Paid HSA (Health Savings Account) Contribution when enrolled in the High Deductible medical plan with HSA.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA) available
  • Company-paid Basic Life, AD&D, and short-term disability insurance
  • Employee Assistance Program
  • Voluntary benefits including critical illness, hospital indemnity, and accident insurance.
  • Paid holidays
  • Paid time off

Modern Work Environment: Work in clean, state-of-the‑art facilities with the latest tools and technologies.

Career Growth: Ongoing training and development through a variety of initiatives, with tuition subsidies for external courses to support your professional advancement.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Groupis a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.