Shoe Specialist & Customer Experience Pro

Colonial Group; Surprise (AZ); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% Associate Discount

Relaxed dress code

Daily pay via Dayforce Wallet

Transfer locations easily

Career development support

Employee assistance program

Total Rewards program details

Job summary

Caleres’ Famous Footwear offers a sales associate role focused on delivering an exceptional shoe-store experience. You’ll create a welcoming environment, help customers find the perfect fit, and drive store success with high energy and product passion.

You will engage customers with knowledge of trends, maintain store standards, and collaborate with a team to meet and exceed sales goals, all while upholding inclusive, positive values.

Qualifications

• High School Diploma or GED is required.
• Ability to build constructive relationships within the store.
• Positive communication with store associates at all levels.
• Ability to exercise independent judgment with the Store Sales Manager.
• Strong knowledge of general retail practices and procedures.
• Ability to work effectively within a team.
• Flexible schedule including holidays, nights, weekends, and extended hours.

Responsibilities

• Ace Retail Operations: pricing, shipment processing, fulfillment, and inventory.
• Be a Famous Culture Influencer by delivering stellar customer engagement.
• Elevate to goal-crushing performance with clear, timely team communication.
• Act with Integrity and adhere to company policies and seek feedback.
• Bring positive vibes, embrace diversity, and support training and development.
• Be a Shoe-off: recommend shoes and ensure customers find the perfect fit.

Skills

Relationship building

Communication

Independent judgment

Retail knowledge

Teamwork

Flexible schedule

Education

High School Diploma/GED

Job description

Caleres’ Famous Footwear offers a sales associate role focused on delivering an exceptional shoe-store experience. You’ll create a welcoming environment, help customers find the perfect fit, and drive store success with high energy and product passion.

You will engage customers with knowledge of trends, maintain store standards, and collaborate with a team to meet and exceed sales goals, all while upholding inclusive, positive values.