Shoe Specialist

Brobston Group LLC; Missouri; On-site; USD 35,000 - 52,000; Full time

Job summary

Harry Rosen is seeking a Shoe Specialist to lead the shoe department, build a loyal clientele, and deliver a superior service experience. You will promote the footwear collection and drive sales within the department.

You will train Advisors, work with buying and visual teams on inventory and brand spirit, and coordinate trunk shows, while fostering team performance and exceptional customer experiences both online and in-store.

Qualifications

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience in footwear or store/department leadership is preferred.
• Passion for creating exceptional customer service experiences both online and in-store.
• Interest in technology and using tech innovations to support retail customer service.
• Ability to work effectively as part of a team.

Responsibilities

• Lead by example and focus on achieving sales goals within the shoe department.
• Promote the footwear collection and reinforce different lifestyle components.
• Engage in personal sales and holistic selling in-store, building relationships with customers.
• Deliver product knowledge training to Advisors and develop brand image.
• Communicate with buying and visual teams to ensure product inventory and brand spirit are represented.
• Participate in and coordinate Trunk Shows.
• Inspire repeat exceptional customer experiences both online and in-store through consistent training.
• Focus on team building to achieve financial goals.

Skills

Retail sales

Luxury environment

Footwear knowledge

Team leadership

Customer service

Job description

Summary

As a Shoe Specialist at Harry Rosen, you will lead the shoe department and develop a clientele that recognizes their key role in delivering a superior service experience. You will be responsible for promoting the footwear collection and achieving sales goals within the department.

Responsibilities

• Lead by example and focus on achieving sales goals within the shoe department.
• Promote the footwear collection and reinforce different lifestyle components.
• Engage in personal sales and holistic selling in-store, building relationships with customers.
• Deliver product knowledge training to Advisors and develop brand image.
• Communicate with buying and visual teams to ensure product inventory and brand spirit are represented.
• Participate in and coordinate Trunk Shows.
• Inspire repeat exceptional customer experiences both online and in-store through consistent training.
• Focus on team building to achieve financial goals.

Requirements

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience in footwear or store/department leadership is preferred.
• Passion for creating exceptional customer service experiences both online and in-store.
• Interest in technology and using tech innovations to support retail customer service.
• Ability to work effectively as part of a team.