Shoe Experience Lead - Inspire, Sell, & Connect

Colonial Group; Cleveland (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

30% Associate Discount across Caleres’

Relaxed dress code

Dayforce Wallet - early pay

Transfer between 850+ stores

Education assistance up to $7500/yr

Employee Assistance Programs

Total Rewards program details

Job summary

Famous Footwear in Cleveland seeks a Sales Lead to inspire teammates, coach selling behaviors, and drive store performance. You will lead daily operations, ensure pricing and inventory accuracy, and maintain a welcoming customer experience that aligns with our brand. A proactive, team-oriented mindset is essential.

You will mentor associates, manage a flexible schedule, and contribute to a positive store culture while delivering top customer service and achieving sales goals.

Qualifications

• High School Diploma or GED required.
• Knowledge of general retail practices and procedures preferred.
• Some retail store management experience or equivalent management experience.
• Ability to mentor and train associates on selling and operational processes.
• Flexible schedule including holidays, nights, weekends, and extended hours.

Responsibilities

• Inspire teammates to deliver the Famous Feeling by coaching selling behaviors.
• Drive sales with accountability and a focus on store goals.
• Manage store operations, including pricing, inventory, opening and closing duties.

Skills

Team leadership

Mentoring

Customer service

Flexible schedule

Education

High School Diploma/GED

Tools

Basic computer skills

Job description

Famous Footwear in Cleveland seeks a Sales Lead to inspire teammates, coach selling behaviors, and drive store performance. You will lead daily operations, ensure pricing and inventory accuracy, and maintain a welcoming customer experience that aligns with our brand. A proactive, team-oriented mindset is essential.

You will mentor associates, manage a flexible schedule, and contribute to a positive store culture while delivering top customer service and achieving sales goals.