Shoe Experience Lead

Famous Footwear; St. Louis (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Shoe discounts

Relaxed dress code

Dayforce Wallet pay

Location transfer flexibility

Career development

Employee assistance programs

Total Rewards benefits

Job summary

Famous Footwear in the United States is seeking a Sales Lead to deliver an outstanding customer experience, lead by example, and drive store performance. You will foster a welcoming environment, coach associates, and ensure operations from pricing to inventory run smoothly.

You love shoes and helping customers find the perfect fit, while embodying the Famous culture. You’ll engage with customers, meet goals, mentor teammates, and maintain an inclusive, energetic store atmosphere.

Qualifications

• Experience delivering strong customer service in retail.
• Ability to motivate and coach associates toward goals.
• Strong communication and teamwork in a store environment.

Responsibilities

• Inspire teammates to deliver the Famous Feeling and Customer Connection.
• Drive sales and achieve store goals with accountability.
• Master store operations from pricing to inventory and opening/closing routines.
• Collaborate with team and use resources to complete tasks.
• Uphold brand culture and customer service standards.

Skills

Customer service

Team leadership

Sales driven

Coaching others

Education

High School Diploma/GED

Job description

Famous Footwear in the United States is seeking a Sales Lead to deliver an outstanding customer experience, lead by example, and drive store performance. You will foster a welcoming environment, coach associates, and ensure operations from pricing to inventory run smoothly.

You love shoes and helping customers find the perfect fit, while embodying the Famous culture. You’ll engage with customers, meet goals, mentor teammates, and maintain an inclusive, energetic store atmosphere.