Shoe Store Lead: Inspire, Coach & Sell

Famous Footwear; Mesa (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

30% Associate Discount across Caleres’

Relaxed Dress Code

Dayforce Wallet early pay

Transfer within 850+ store locations

Education assistance up to $7500/year

Employee Assistance Programs

Total Rewards: PTO, Health, Retirement

Job summary

Famous Footwear is seeking a Sales Lead who loves shoes and fostering a welcoming in-store culture. You’ll coach teammates, drive sales, and ensure store operations run smoothly, from pricing to inventory and event execution.

You’ll promote the Famous Feeling through outstanding customer service, teamwork, and a proactive approach to meeting goals. Embrace a diverse, inclusive environment and help customers find the perfect fit daily.

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience being on a team and motivating others to accomplish a goal.
• Manages multiple tasks and communicates direction set by the store manager.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire that Famous Feeling: foster a culture of caring and camaraderie while coaching the selling behaviors behind our Customer Connection.
• Drive sales with purpose and determination to achieve goals and keep every shoe sale meaningful.
• Own store operations including pricing, inventory, opening and closing the store, and maintaining a neat, inviting environment.
• Connect the dots by adhering to company policies and collaborating with partners to complete tasks.
• Be a Famous culture influencer by embodying customer-focused behaviors and delivering top-notch service.
• Promote diversity and inclusivity to ensure every associate feels valued and respected.
• Be a shoe-off: enthusiastically help customers find perfect styles and ensure they leave with the right fit.

Skills

Team leadership

Mentoring

Customer service

Selling

Multitasking

Flexible schedule

Basic computer skills

Communication

Education

High School Diploma/GED

Job description

Famous Footwear is seeking a Sales Lead who loves shoes and fostering a welcoming in-store culture. You’ll coach teammates, drive sales, and ensure store operations run smoothly, from pricing to inventory and event execution.

You’ll promote the Famous Feeling through outstanding customer service, teamwork, and a proactive approach to meeting goals. Embrace a diverse, inclusive environment and help customers find the perfect fit daily.