Shoe Department Sales Manager — Lead & Coach Team

Boscov's Department Store, LLC; Monaca (Beaver County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) match

Weekly pay

Paid vacation

Employee discount

Job summary

Boscov's Department Store, LLC is seeking an experienced Shoe Department Manager to lead our Shoe Sales team. You will set goals, coach staff, educate on products, and ensure the department meets company merchandising standards.

This full-time role requires collaboration, strong communication, and the ability to motivate a team to achieve sales targets, including evenings and weekends as scheduled. You will help deliver an exceptional in-store shopping experience for customers.

Qualifications

• Collaborative manager who helps each member of their team be the best they can be each and every day.
• Patient & courteous with good active listening and problem solving skills.
• Enjoys teaching and coaching others to best service our customers.
• Prior retail management experience, preferably in shoes.
• Ability to motivate associates to achieve sales goals.

Responsibilities

• Set sales goals for associates.
• Coach associates to meet and exceed customer expectations by retrieving requested shoes from stockroom area, as well as additional items that meet the style and description the customer is seeking.
• Educate associates on products.
• Observe associate and customer interaction and provide feedback to further develop selling skills.
• Ensure department is merchandised per company standards.
• Oversee and coordinate daily department maintenance tasks such as merchandising, display, ad set-up, and ticketing.
• Assist Shoe Stock Coordinator with stock to ensure proper placement of all incoming and outgoing merchandise.
• Assist with fulfillment of customer internet orders.
• Work as a team player to ensure every customer’s needs are met.

Skills

Leadership

Customer service

Communication

Problem solving

Team motivation

Job description

Boscov's Department Store, LLC is seeking an experienced Shoe Department Manager to lead our Shoe Sales team. You will set goals, coach staff, educate on products, and ensure the department meets company merchandising standards.

This full-time role requires collaboration, strong communication, and the ability to motivate a team to achieve sales targets, including evenings and weekends as scheduled. You will help deliver an exceptional in-store shopping experience for customers.