Retail Department Manager- FT

Boscov's Department Store, LLC; Whitehall (Lehigh County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Weekly Pay

Employee discount

Job summary

Boscov's Department Store, LLC is seeking a Retail Sales Department Manager to lead a team, drive customer service, and maximize store performance. The role emphasizes strong selling skills, coaching, and consistent adherence to company policies.

As part of a fast-paced management team, you will supervise a sales floor, coordinate merchandising, and ensure accurate transactions while delivering outstanding guest experiences across varied shifts.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Prior retail sales management experience.
• Strong selling and/or customer service experience.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to learn computer systems, POS register, telxon, and interpret reports.
• Available to work varied days and hours as work schedule requires, including evenings and weekends.

Responsibilities

• Supervise and participate in the merchandising/set up of the selling floor to provide maximum sales and customer service.
• Training, coaching, and developing associates by leading by example.
• Providing in-depth product knowledge and all other components of customer service.
• Accurately and efficiently completing all transactions and paperwork while adhering to company policies and procedures.
• Maintaining an awareness of advertised merchandise and ensuring all ads are set and signed properly.

Skills

Leadership

Customer service

Sales experience

Communication skills

Team supervision

Education

High school diploma

Bachelor’s degree preferred

Tools

POS system

Telxon

POS register

Job description

Retail Sales Department Manager

Experienced Retail Sales Department Managers - bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Department Sales Managers to join our growing retail team.

Job Description

As part of a fast-paced, dynamic management team, you will supervise a team of associates to ensure they develop relationships with our customers so that each customer’s needs are met in a quick and efficient manner. Your previous management experience along with your strong selling and customer service skills will ensure your success in this dynamic leadership role. If you are looking for a great opportunity to pursue a rewarding management career with a company known for quality and big savings.

Job Responsibilities

As a member of the management team, the Retail Sales Manager will supervise and participate in the merchandising/set up of the selling floor to provide maximum sales and customer service.

Additional Responsibilities Of The Retail Sales Department Manager Include

• Managing the activities of the sales and stock functions
• Training, coaching, and developing associates by leading by example
• Providing in-depth product knowledge and all other components of customer service
• Accurately and efficiently completing all transactions and paperwork while adhering to company policies and procedures
• Maintaining an awareness of advertised merchandise and ensuring all ads are set and signed properly

Job Requirements

Successful candidates for the Retail Sales Manager should role have the ability to lead a retail sales team to actively engage customers, sell merchandise, and provide excellent customer service.

Additional Requirements Of The Retail Sales Department Manager Include

• High school diploma or equivalent; bachelor's degree, preferred
• Prior retail sales management experience
• Strong selling and/or customer service experience, preferred
• Excellent written, verbal, and interpersonal communication skills
• Ability to learn computer systems, POS register, telxon, and interpret reports
• Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits

At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:

• Comprehensive benefits package, including medical/dental/vision
• Short term disability/ Long term disability- voluntary
• Life Insurance (company paid)
• 401(k) w/ company match
• Weekly Pay
• Paid vacation
• Liberal employee discount

Work where people love to shop!

Equal Opportunity Employer