Shipping Team Lead: Lead & Optimize Warehouse Operations

Guitar Center Inc.; Brownsburg (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Guitar Center Inc. is seeking a Shipping Team Lead in Brownsburg, IN to guide daily warehouse operations, train team members, and ensure safety, quality, and service goals are met. You will coordinate with the Supervisor, perform shipping tasks, and maintain accurate records in the PkMS system.

The role requires strong leadership, reliable attendance, and proficiency with powered equipment. Prior warehouse experience and GC certification to operate equipment are valued.

Qualifications

• Working knowledge of PkMS or related Warehouse Management Systems.
• Ability to complete work assignments and projects in a timely and efficient manner with minimal follow-up.
• Strong written and verbal communication skills.
• Ability to effectively give and receive instructions.
• Proven reliability and strong attendance record.
• Exceptional problem-solving skills and the ability to train and direct others to complete assigned tasks.
• Must demonstrate a positive attitude, integrity, support for company goals, and the ability to lead by example.
• Strong teamwork skills with the ability to encourage others to achieve department goals.
• Must be Guitar Center certified to operate powered equipment, or willing and able to obtain certification if selected.
• Demonstrated commitment to safety, quality, and inventory accuracy.
• Prior warehouse experience preferred.
• Prior leadership experience is a plus.

Responsibilities

• Assists the Supervisor by providing direction and training to employees within the work team to ensure production rates, quality standards, and service goals are achieved.
• Monitors team members for compliance with safety policies, housekeeping standards, and safe work practices.
• Keeps the Supervisor informed of production rates, training needs, performance issues, improvement opportunities, and personnel concerns.
• Performs production functions within the assigned work group at established performance rates as needed.
• Operates powered equipment to move, stage, or ship product as required.
• Accurately maintains records of product movement and task completion using the PkMS system.
• Performs other duties as assigned by the Supervisor or Manager.

Skills

PkMS proficiency

Leadership

Strong communication

Safety & quality focus

Education

High School diploma or equivalent

Prior warehouse experience

Prior leadership experience (preferred)

Tools

Powered equipment operation

PkMS

Job description

Guitar Center Inc. is seeking a Shipping Team Lead in Brownsburg, IN to guide daily warehouse operations, train team members, and ensure safety, quality, and service goals are met. You will coordinate with the Supervisor, perform shipping tasks, and maintain accurate records in the PkMS system.

The role requires strong leadership, reliable attendance, and proficiency with powered equipment. Prior warehouse experience and GC certification to operate equipment are valued.