Shipping Supervisor

Simon and Schuster Books; Jackson (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plan

Life insurance coverage

Disability benefits

Tuition assistance program

PTO

Broad Based Ownership program

Job summary

Simon & Schuster seeks a Shipping Supervisor to oversee daily outbound shipping in a high-volume distribution facility in Jackson, TN. This hands-on leader will guide coordinators and hourly staff, ensuring orders ship safely, accurately, and on time.

The ideal candidate has supervisory experience in shipping or warehousing, strong communication, problem-solving skills, and a commitment to safety and efficiency on every shift.

Qualifications

• Experience supervising in shipping, warehousing, logistics, or distribution.
• Experience in a fast-paced, high-volume operation.
• Knowledge of shipping processes, dock operations, and WMS.
• Ability to train and motivate staff while holding them accountable.
• Strong communication, organization, and problem-solving skills.
• Bachelor’s degree preferred; equivalent experience considered.

Responsibilities

• Supervise, coach, and train Shipping Coordinators and hourly staff; provide clear direction throughout the shift.
• Assign work, monitor staffing and workflow, and adjust priorities to meet deadlines.
• Oversee order preparation, dock activities, carrier pickups, shipment tracking, and documentation.
• Monitor shipping accuracy and service performance; resolve delays or discrepancies promptly.
• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues.
• Identify opportunities to improve safety, quality, and productivity and support process improvements.
• Reinforce safe work practices and SOPs; ensure adherence to policies.
• Keep Shipping Manager informed of performance, staffing needs, and concerns.

Skills

Supervisory experience

Fast-paced environment

Shipping knowledge

Team motivation

Strong communication

Education

Bachelor’s degree preferred

Tools

Warehouse Management System

Job description

Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards. It is home to numerous well‑known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories. For more information visit our website at www.simonandschuster.com.

Simon & Schuster is seeking a Shipping Supervisor to oversee daily outbound shipping operations in a high-volume distribution facility.

Reporting to the Shipping Manager, this hands‑on leader will guide Shipping Coordinators and hourly associates, keep work moving across the shift, and help ensure customer orders ship safely, accurately, and on time.

The ideal candidate communicates clearly, develops employees, solves problems as they arise, and stays focused on both team performance and customer service.

Key Responsibilities

• Supervise, coach, and train Shipping Coordinators and hourly associates; provide clear direction and feedback throughout the shift.
• Assign work, monitor staffing and workflow, and adjust priorities to meet daily shipping deadlines and productivity goals.
• Oversee order preparation, dock activities, carrier pickups, shipment tracking, and shipping documentation.
• Monitor shipping accuracy and service performance, and resolve delays or discrepancies promptly.
• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues affecting outbound orders.
• Identify opportunities to improve safety, quality, and productivity, and support the implementation of process improvements.
• Reinforce safe work practices, company policies, and standard operating procedures.
• Keep the Shipping Manager informed of performance, staffing needs, and operational concerns.

Qualifications

• Previous supervisory or team lead experience in shipping, warehousing, logistics, or distribution.
• Experience working in a fast‑paced, high-volume operation.
• Working knowledge of shipping processes, dock operations, freight carriers, and warehouse management systems.
• Ability to train and motivate employees while holding the team accountable for results.
• Strong communication, organization, and problem‑solving skills.
• Bachelor’s degree preferred; equivalent relevant experience will be considered.

What We’re Looking For

A visible, dependable supervisor who leads by example, supports employees on the floor, and takes ownership of the shift’s safety, accuracy, and on‑time performance.

Work Schedule - 1st shift: 7:30 – 4:00 PM

Simon & Schuster US is an equal opportunity employer (EOE). At Simon & Schuster US, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. We are committed to equal employment opportunity regardless of race, color, national origin, religion, creed, sex (including pregnancy, sexual orientation, gender, gender identity or expression), age, citizenship status, marital status, and Veteran status where protected by law or any other characteristic protected by applicable federal, state, or local law.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable. Additionally, employees have access to our industry‑first, Broad Based Ownership program, which makes all employees partners in our shared success.

• medical
• dental
• vision
• 401(k) plan
• life insurance coverage
• disability benefits
• tuition assistance program
• PTO or, if applicable
• Broad Based Ownership program, which makes all employees partners in our shared success.

We are committed to providing reasonable accommodations to qualified individuals in accordance with applicable law. If you need a reasonable accommodation during the application or interview process, please contact us at [e-mail]. Unrelated emails, such as following up on an application, will not receive a response.

Candidates hired for this or any other posted Simon & Schuster role will be employees of Simon & Schuster, LLC, subject to all policies, including the Workplace Privacy Notice, and eligible solely for the benefits plans thereof.